Housekeeping Manager | Valhalla Hotel & Conference Centre

Silver Hotel Group; Northwestern Ontario; On-site; CAD 50,000 - 65,000; Full time

Job summary

A family-owned hotel group in Northwestern Ontario is seeking a Housekeeping Manager to oversee the housekeeping department at their hotel. Applicants should have experience in hotel management and strong communication skills. The role involves managing staff, maintaining cleanliness standards, and ensuring compliance with safety regulations. The ideal candidate will be motivated, detail-oriented, and possess the ability to work under pressure. Opportunities for education reimbursement and leadership development are included.

Benefits

Dynamic work environment

Education reimbursement

RRSP matching

Wellness credits

Leadership development

Recognition programs

Hotel stay discounts

Qualifications

• Experience managing housekeeping in a hotel or similar setting.
• Physical ability to perform job duties.
• Positive attitude and flexible availability for shifts.

Responsibilities

• Managing daily housekeeping operations.
• Enforcing hotel standards, policies, and procedures.
• Motivating and mentoring staff.
• Identifying and providing staff training.
• Managing departmental budget and expenses.
• Leading health and safety initiatives.
• Maintaining confidentiality and security of guest information.

Skills

Strong communication

Organizational skills

Attention to detail

Interpersonal skills

Financial management

Ability to work under pressure

Education

Post-secondary education in Tourism or Hospitality

Tools

Microsoft Word

Excel

Job description

Housekeeping Manager

We are currently hiring for a Housekeeping Manager (Executive Housekeeper) at our Valhalla Hotel & Conference Centre in Thunder Bay, ON. The Housekeeping Manager oversees all aspects of the housekeeping department, including guest rooms, public areas, and laundry services. The ideal candidate will be a motivating leader, providing direction, coordination, and evaluation of the team, with a passion for cleanliness, style, and design.

What We Offer

• A dynamic, fun work environment with passionate team members
• Part of Silver Hotel Group, fostering a culture of respect and appreciation
• Opportunities to meet people from around the world
• Education reimbursement for employees and their children
• RRSP matching, wellness credits, and team member referral programs
• Leadership development and team-building events
• Recognition programs and hotel stay discounts

Key Responsibilities

Reporting to the Director of Operations, responsibilities include:

1. Managing daily housekeeping operations
2. Enforcing hotel standards, policies, and procedures
3. Motivating and mentoring staff
4. Identifying and providing staff training
5. Managing departmental budget and expenses
6. Leading health and safety initiatives, ensuring compliance with WHMIS, WSIB, OHSA
7. Maintaining confidentiality and security of guest information and hotel property
8. Developing and maintaining cleaning standards and inspection procedures
9. Overseeing deep cleaning schedules and inspection of guestrooms and public areas
10. Implementing procedures to improve labor efficiency and safety
11. Performing duties as needed, including serving as "manager on duty"

Qualifications

• Experience managing housekeeping in a hotel or similar setting
• Post-secondary education in Tourism or Hospitality is a plus
• Strong communication and organizational skills
• Ability to work under pressure and pay attention to details
• Physical ability to perform job duties
• Proficiency in Microsoft Word and Excel
• Interpersonal skills to engage with guests, vendors, and team members
• Experience in financial management and unionized environments is an asset
• A positive attitude and flexible availability for shifts

About Valhalla Hotel & Conference Centre

Located near Thunder Bay International Airport, the hotel offers 265 rooms including suites and pet-friendly options. More information is available at our website.

About Silver Hotel Group

Silver Hotel Group is a family-owned company managing a diverse portfolio of hotels across Canada and the U.S. Our culture emphasizes passion, creativity, and fun, guided by core values such as accountability, teamwork, and integrity. We are committed to diversity and inclusion, providing accommodations for applicants with disabilities upon request. For inquiries, contact Human Resources at 905-362-9480.