housekeeping manager

West Shore Village; Victoria; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the Capital Regional District is seeking a dedicated Housekeeping Supervisor to oversee operations, manage staff, and ensure compliance with health regulations. The ideal candidate will have experience in a fast-paced environment and demonstrate strong leadership and interpersonal skills. This role involves planning, coordinating activities, and maintaining high standards of cleanliness and safety. Join a supportive team that values diversity and fosters a welcoming environment for all employees.

Benefits

Diversity and cross-cultural training

Mentorship and coaching opportunities

Qualifications

• 3 to less than 5 years of experience in the field.
• Legal ability to work in Canada.

Responsibilities

• Implement operational procedures to prevent infection.
• Plan and coordinate activities of housekeeping supervisors.
• Ensure compliance with safety standards.

Skills

Client focus

Interpersonal awareness

Leadership

Flexibility

Reliability

Education

Secondary (high) school graduation certificate

Job description

Qualifications

• Secondary (high) school graduation certificate

Tasks

1. Implement operational procedures to prevent infection in special situations and outbreaks.
2. Select and purchase equipment and supplies.
3. Plan and coordinate activities of housekeeping supervisors and crews.
4. Coordinate inspection of assigned areas.
5. Manage contract services.
6. Ensure compliance with safety standards and departmental policies.
7. Conduct performance evaluations and appraisals.
8. Maintain inventory of supplies, equipment, and uniforms.
9. Supervise in-house laundry services and coordinate their operations.
10. Schedule and assign duties to housekeeping staff.
11. Ensure adherence to local health and sanitation regulations.
12. Hire and dismiss staff as needed.
13. Respond to guest complaints effectively.
14. Interview, hire, and provide training for staff.

Certificates, licences, memberships, and courses

• Workplace Hazardous Materials Information System (WHMIS) Certificate

Area of specialization

• Computer-based training

Security and safety

• Enhanced reliability security clearance
• Criminal record check
• Medical exam

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Leadership
• Legal ability to work in Canada
• Previous experience in this field of employment

Experience

• 3 to less than 5 years

Support for newcomers and refugees

• Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.

Support for youths

• Provides awareness training to employees to foster a welcoming environment for youth.
• Offers mentorship, coaching, and networking opportunities for Indigenous workers.

Support for visible minorities

• Implements hiring policies that discourage discrimination against visible minorities (e.g., anonymized hiring process).