Housekeeping Host

Crescent Hotels & Resorts; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeping Host to ensure guests enjoy a pristine environment. In this dynamic role, you will be responsible for cleaning guest rooms and responding to requests, all while delivering exceptional service. The ideal candidate thrives in a fast-paced setting and is passionate about hospitality. With a commitment to diversity and inclusion, this company offers a supportive workplace where you can grow and be valued. Join a team that prioritizes your well-being and provides benefits for you and your family.

Benefits

Exceptional benefit plan

Free parking

50% off dining

Flexible scheduling

Discounts at managed properties

Growth opportunities

Qualifications

• Experience in cleaning and customer service is essential.
• Must be able to lift moderate weight and communicate effectively.

Responsibilities

• Clean guest rooms, including making beds and cleaning bathrooms.
• Respond to guest requests in a friendly and efficient manner.

Skills

Cleaning Experience

Customer Service

Physical Stamina

English Communication

Job description

Is hospitality your passion?
Are you interested in caring for others so they can be their best?
Do you love the always changing, multi-tasking, fast pace that is hotels?
If yes, then this may be the role you have been looking for.

As a Housekeeping Host, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
2. Change and replenish bed linens, towels and guest amenities, as needed.
3. Perform deep cleaning tasks, as needed.
4. Stock, maintain and transport housekeeping supply cart on a daily basis.
5. Dispose of trash and recyclables.
6. Respond to special guest requests in a timely, friendly and efficient manner.

Required Skills and Qualifications

1. Prior Cleaning Experience.
2. Customer Service Experience (in a hotel is preferred).
3. Ability to lift, pull and push moderate weight (min 20lbs).
4. Ability to learn quickly and satisfy the needs of others in a fast-paced position with guest interaction.
5. Ability to communicate in English.

We are committed to providing you with:

1. An exceptional benefit plan for eligible associates & your family members.
2. Free parking and 50% off in our dining establishment.
3. Flexible scheduling to allow you to focus on what is important to you.
4. Discounts with our Crescent managed properties in North America for you & your family members.
5. Opportunity to grow with us.
6. A workplace that you can be proud of, where you are valued, trusted and supported by the team.

At Hyatt Place Ottawa West and Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.