Housekeeping Aide

salvationarmyca; Toronto; On-site; CAD 36,000 - 48,000; Full time

Job summary

The Salvation Army Meighen Health Centre is seeking a Housekeeper to perform general housekeeping in accordance with health and safety guidelines, infection control and quality management, ensuring resident safety and delivering customer service excellence.

You will plan, implement and evaluate programs and services for residents, maintain privacy, prepare rooms for new occupants, and support continuous quality improvement while adhering to the home’s standards and procedures.

Qualifications

• General housekeeping duties in health-care environment.
• Adherence to infection prevention and control policies.
• Deliver customer service excellence to residents and families.

Responsibilities

• Provides all aspects of environmental cleaning in assigned areas.
• Maintains infection control by using prescribed cleaning/disinfecting agents.
• Prepares rooms for new occupants and ensures privacy of residents.

Skills

Cleaning

Infection control

Customer service

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION SUMMARY

Reporting to the Facilities and Environmental Services Manager, the housekeeper performs general housekeeping activities within the established guidelines for health and safety, infection control and quality management.

The Housekeeper is required to perform their duties in a manner consistent with the Salvation Army Meighen Health Centre's core values, ensure resident safety, and demonstrate customer service excellence while responsible for planning, implementation and evaluation of programs and services provided to the residents.

SPECIFIC RESPONSIBILITIES

General Strategy

• Provides all aspects of environmental cleaning in assigned work areas
• Using specified cleaning/disinfecting/sanitizing agents, maintains optimal levels of infection control within the work area
• Following standardized procedures, is responsible for all cleaning within resident rooms, common areas and service areas within the home
• Ensures privacy of residents during performance of duties
• Prepares room for new occupants following prescribed procedures to ensure readiness
• Participates in in-service programs arranged by the home
• Notifies supervisor when supplies are low, or equipment is malfunctioning
• Performs other tasks as assigned by the Manager.

Operations

• Supports department in quality improvement of services
• Follows the departmental policies and procedures or safe usage guidelines for all equipment operation, cleaning and storage.
• Assists the FEM with operational problems and suggests corrective action.

Leadership

• Adheres to MHC's vision, mission, and values
• Follows MHC's infection prevention and control policies and procedures
• Actively participates in the Continuous Quality Improvement/Risk Management Program
• Represents MHC in a positive manner
• Maintains a safe living and working environment through compliance with policies and procedures, rules and regulations governing facility safety and safety in the workplace.

Financial Accountability

• Ensures appropriate utilization of all supplies and equipment
• Utilizes assigned equipment and supplies appropriately as per policies and procedures.

Human Resources

• Participates in an effective orientation, and performance management process in accordance with The Salvation Army Meighen Health Centre's standards for all employees within the food service department
• Models positive working relationships with the management, and co-workers adhering to the Respect in the Workplace policy
• Actively participates in the annual educational program for the food service department
• Demonstrates understanding of and compliance with the Employment Standards Act, Human Rights Act, collective agreement and MOHLTC Act as it applies to the food service department staff.

Health and Safety

• Demonstrates understanding of, and compliance with, workers' responsibilities under the Occupational Health and Safety Act and Regulations, WSIB policy and Meighen Health Centre's Health and Safety plans, policies and procedures
• Actively participates in fire drills and emergency procedures
• Actively promotes a culture of safety for both residents and employees by participating in safety education and training, by reporting incidents or unsafe situations to his/her supervisor, and by complying with the MHC's safe work procedures.

Community Relations

• Promotes a positive working environment with the service providers working with and at the MHC
• Maintains positive communication between the MHC and the community.

Family and Resident Relations

• Models and fosters an environment of positive customer service when interacting with residents and families.

Quality Management

• Participates in quality and risk management program for the Environmental department
• Identified risks in a timely manner and according to MHC policy and applicable legislation.

Ministry of Health Compliance

• Fosters good working relationships with relevant persons within the Ministry of Health and Long Term Care (MOHLTC)
• Knows and interprets MOHLTC legislation, regulation and process as it applies to the Environmental department
• Ensures that systems and processes are in place to achieve and sustain