Housekeeper

The Salvation Army International; London; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paid vacation

Sick time

RRSPs

Flexibility at work

Job summary

The Salvation Army London Centre of Hope is hiring a supervisor in London, Ontario. The role oversees janitorial, housekeeping and maintenance tasks, ensuring client belongings are stored securely and equipment stays clean and well‑maintained.

You will work with the Environmental Services Manager to uphold safety protocols and improve procedures. Responsibilities include bed bug checks with the Housekeeper, bagging/tagging procedures, and reporting damages promptly.

Qualifications

• Minimum Secondary School Diploma.
• Two years experience in janitorial, housekeeping and maintenance.
• Background check with vulnerable sector screening required.
• First Aid/CPR and Non‑Violent Crisis Intervention training is required.

Responsibilities

• Store, retrieve, and catalogue client belongings per procedures.
• Clean and maintain all equipment regularly.
• Coordinate bed bug checks with the Housekeeper.
• Lead bagging and tagging procedures as needed.
• Report property or equipment damage to Environmental Services Manager promptly.
• Assist with wellness checks as time permits.
• Suggest efficiency and safety improvements to the Environmental Services Manager.

Skills

Judgment

Organization

Time management

Communication

Independence

Confidentiality

Safety awareness

Education

Secondary School Diploma

Criminal Background Check (VSS)

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world‑wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith‑and values‑based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Accountabilities:

• Ensure that client belongings are stored, retrieved, and catalogued in accordance with procedures.
• Ensure all equipment is cleaned and maintained on a regular basis.
• Ensure that the bed bug checks are completed in conjunction with the Housekeeper.
• Lead and complete bagging and tagging procedures where required.
• Report any damage to property or equipment in a prompt and timely manner to the Environmental Services Manager.
• Assist in completing wellness checks as time permits.
• As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Environmental Services Manager.

Health and Safety

Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Work closely with security, identifying any safety and security needs. Responsible for the following, work in compliance with the Ontario Health & Safety Act and Regulations, use personal prescribed safety equipment and clothing as directed by the employer, report workplace hazards, dangers, injuries or illness, work in a manner as required by the employer, and report workplace injuries or illness. Responsible to follow through on all safety and security procedures (including fire) as outlined in the policy and procedures manual. Perform all duties in a safe and proper manner in terms of personal and public safety at all times (e.g. use wet floor caution signs where required). Perform other position related duties as required.

Relationship Management

CRITICAL RELATIONSHIP MANAGEMENT: Governance Boards and Councils.

Reporting

This position reports directly to the Support Services Manager or designate.

Working Conditions

The Supervisor will set the hours of work and work schedule. Ability to lift/move objects up to 20 lbs. This job requires reaching, bending, and stooping frequently, working in a standing position for long periods of time. Normal hours of work – may vary as per operational requirements and responsibilities and includes a ½ hour paid meal break where applicable. Normal location of work is at: 281 Wellington Street, London, ON N6B 2L4 and outreach locations.

Education, Qualifications and Certifications

Minimum Secondary School Diploma. Professional level of cleaning methods and procedures. An original copy of a Criminal Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Police Information Centre (CPIC) or a local police detachment. May require screening through The Salvation Army Abuse Registry. An understanding of the mission and purpose of The Salvation Army.

The offer of employment is conditional on providing written confirmation from a health care provider that you have completed a two-step Tuberculosis Skin Test screening. First Aid/CPR and Non‑Violent Crisis Intervention Training.

Experience and Skilled Knowledge Requirements: A minimum of two years experience in janitorial, housekeeping and maintenance related field. Demonstrate janitorial, housekeeping and maintenance skills at a professional level. Capable of operating mechanized cleaning and maintenance equipment (such as floor cleaner). Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Police Information Centre (CPIC) or through a local police detachment. May require screening through the Salvation Army Abuse Registry. Develop an understanding and support of the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities

• Demonstrated ability to use sound judgment when making decisions.
• Excellent organizational and time management skills, ability to follow detailed instructions.
• Demonstrated ability to maintain successful working relationships; and to deal with people in a pleasant, professional, and responsible manner.
• Strong oral and written communication skills.
• Self‑motivated and disciplined.
• Ability to work independently.
• Maintain confidentiality in all matters pertaining to clientele and coworkers of The Salvation Army London Centre of Hope.

Compensation

The target hiring range for this position is $19.21 to $19.21 with a maximum of $19.21. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Benefits

• Health benefits
• Dental benefits
• Paid vacation
• Sick time
• RRSPs
• Additional opportunities to expand skills and advance careers
• Flexibility at work

Inclusion and Accommodation

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Culture and Values

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.