Housekeeper - Winter 25/26

Big White Ski Resort Ltd; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic individuals to join their housekeeping team. This role offers a unique opportunity to work in a stunning mountain resort environment, where you can enjoy the great outdoors while providing exceptional service to guests from around the world. Responsibilities include ensuring the cleanliness of accommodations and assisting guests with their needs. With a focus on creating memorable experiences, this position is perfect for those who thrive in a dynamic and friendly atmosphere. Join a team that values hard work and dedication, and enjoy perks like free ski passes and flexible schedules.

Benefits

Free Ski Pass

Discounted lift tickets for friends and family

Free ski and snowboard lessons

Discounts in retail stores

Flexible schedules

Free access to staff fitness facilities

Ongoing employee events and recognition

Qualifications

• No prior experience needed; training provided on the job.
• Must be detail-oriented and possess excellent guest service skills.

Responsibilities

• Maintain cleanliness of cabins and lodges to meet department standards.
• Assist guests with inquiries and follow health & safety protocols.
• Stock and organize storage rooms efficiently.

Skills

Detail-oriented

Guest service oriented

Ability to follow instruction

Adaptable to change

Teamwork

Education

No education required

Job description

Job Category: Central Reservations Operations- Housekeeping

Requisition Number: HOUSE001318

Apply now

• Posted: April 15, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Location:
BC
Big White Ski Resort
5315 BIG WHITE RD
Kelowna, BC V1P1P3, CAN

Position: Housekeeper Employment: Full Time Seasonal

Full Job Description

Overview:

Big White Ski Resort, or simply Big White, is a mountain resort located 56 km southeast of Kelowna in the Southern Interior of British Columbia. It is located on Big White Mountain, the highest summit in the Okanagan Highland, an upland area between the Monashee Mountains and the Okanagan Valley. It offers a unique opportunity for those who want to live, work, and explore in some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, skiing, and more!

Just 45 minutes away from the town of Kelowna, on the eastern shore of Okanagan Lake, it is surrounded by provincial parks, pine forest, vineyards, orchards, and mountains. If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world, then we want you to join our team!

As part of the Big White Housekeeping team, you are responsible for maintaining the general cleanliness of the cabins, lodges, hotels, and all other accommodations. This position requires strong multi-tasking and organizational skills.

Responsibilities of this position include but are not limited to:

• Clean and maintain guest units while keeping up with standards set by the Housekeeping Department
• Stocking and organizing storage rooms
• Understand how everything operates in guest room (fireplace, windows, etc.)
• Fulfilling tasks in a time-sensitive manner
• Follow all Health & Safety protocols and procedures
• Assist guests with all questions and requests
• All other duties as required

The vision for Big White:

“To be the perfect four-season mountain resort, distinguished for the high-quality experience our guests always receive.”

Big White Mission Statement:

“To go the extra mile to ensure our guests enjoy a memorable alpine experience in a positive, safe, and friendly environment.”

Our Mission Statement:

“To create a positive atmosphere that benefits both our team members and guests. When we always do our best, we dedicate ourselves to creating experiences that people are amazed by.”

Perks from day 1:

• Free Ski Pass
• Free and discounted lift tickets for friends and family
• Free ski and snowboard lessons, and 50% off private rentals
• Free and discounted Passes/Lift tickets at other approved Mountain Resorts
• Free access to the staff fitness facilities (weight room and aerobics room)
• Team, Family & Friends discounts in our accommodations
• Discounts in our retail stores
• Discounts on rentals
• Ongoing Employee events, incentives & recognition
• Flexible schedules to match your traveling companions when prearranged

Details:

• Fulltime, working up to 32-36 hrs. a week
• Hourly wage $21.00
• Staff accommodation onsite, for approved applicants
• Must be legally entitled to work in Canada

Applicable Skills:

• No education or experience required, we will train you on the job
• Ability to follow instruction
• Detail-oriented
• 100% guest service oriented, have excellent people skills with a positive and upbeat personality
• Adaptable to change and able to work on multiple priorities
• Eager and focused to exceed guest expectations.
• Able to work independently as well as part of a team