House Attendant

Accor Hotels; Victoria; On-site; CAD 30,000 - 40,000; Full time

Job summary

Accor Hotels is seeking a dedicated House Attendant for the Fairmont Pittsburgh, ensuring high standards of cleanliness and guest satisfaction. The ideal candidate will possess strong communication skills, a reliable work ethic, and the ability to work well in a team. This role offers competitive salary and generous benefits, providing a thrilling opportunity within a leading luxury hospitality brand.

Benefits

Competitive salary and flexible benefit plans

Generous PTO allowances

Employee rates at Accor properties

Learning programs through our Academies

Opportunity to develop talent

Corporate Social Responsibility activities

Qualifications

• Previous Housekeeping experience preferred.
• Highly responsible & reliable.
• Ability to work cohesively as part of a team.

Responsibilities

• Ensure all House Attendant responsibilities and departmental standards are met.
• Maintain inventory in the Housekeeping closets.
• Respond timely to guests’ special requests.

Skills

Excellent communication

Organizational skills

Interpersonal abilities

Problem solving skills

Reliability

Teamwork

Job description

Company Description

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.

Job Description

What You Will Be Doing:

• Ensure all House Attendant responsibilities and departmental standards are met
• Maintain inventory in the Housekeeping closets; including pick-up and distribution of clean linen, restocking of paper supplies and amenities
• Maintains exit stairwells and guest room corridors – dusting, vacuuming, mopping, etc.
• Conducts Deep Cleaning Tasks as assigned
• Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc.
• Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all health, safety and sanitation policies
• Consistently offer professional, friendly and engaging service
• Other duties as assigned

Qualifications

Your Skills and Qualifications Include:

• Previous Housekeeping experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team with minimum supervision

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

What is in it for you:

• Competitive salary and flexible benefit plans
• Generous PTO allowances
• Employee rates at Accor properties in NCA region
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

All your information will be kept confidential according to EEO guidelines.