Hotel Receptionist

The Ellison; Castlebar; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a growing hospitality brand as a Hotel Receptionist. In this role, you'll be the welcoming face for guests, ensuring a seamless check-in experience while managing reservations and providing information about local attractions. The position offers fantastic career development opportunities in a fast-paced environment where your customer service skills will shine. With a focus on teamwork and initiative, you'll thrive in a supportive atmosphere that values your contributions. If you are passionate about creating memorable guest experiences, this is the perfect opportunity for you.

Benefits

Free On-Site Parking

Subsidised Lunches

Exclusive Discounts

Qualifications

• Must have experience in a similar role, with a focus on guest satisfaction.
• Strong communication skills and ability to work under pressure are essential.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage check-ins and check-outs efficiently.
• Handle reservations and assist with guest queries.

Skills

Customer Service Skills

Strong Communication

Ability to Work Under Pressure

Team Player

Previous Experience

Tools

HotSoft

Job description

Join Our Team as a Hotel Receptionist at The Ellison Hotel

Are you a friendly, energetic, and customer-focused individual? Do you thrive in a fast-paced environment and enjoy creating memorable guest experiences? If so, we would love to hear from you.

At The Ellison Hotel, we are looking for a Hotel Receptionist to be the welcoming face of our establishment, ensuring every guest enjoys a warm and seamless check-in experience.

Why Join Us?

We value our team and offer a range of benefits to support you in your role:

• Free On-Site Parking - No stress about finding a spot.
• Subsidised Lunches - Enjoy delicious meals while on duty.
• Exclusive Discounts - Special rates for you and your loved ones at Comer Group Hotels.

Your Role & Responsibilities

As a Hotel Receptionist, you will:

• Be the First Point of Contact - Greet and welcome guests with warmth and professionalism.
• Manage Check-Ins & Check-Outs - Ensure a smooth and efficient process for all visitors.
• Handle Reservations - Take bookings, confirm details, and manage guest information in our system.
• Assist with Guest Queries - Provide helpful information on hotel facilities and local attractions.
• Ensure Key Security - Maintain responsibility for the security of room keys.
• Process Payments - Handle transactions accurately and efficiently.

What We're Looking For

• Customer Service Skills - A warm and welcoming approach with a focus on guest satisfaction.
• Strong Communication - Clear and professional interaction with guests and colleagues.
• Ability to Work Under Pressure - Stay calm and efficient in a fast-paced environment.
• Team Player with Initiative - Work independently and collaboratively as needed.
• Previous Experience - Experience in a similar role is essential. Familiarity with HotSoft is an advantage.

Grow Your Career with Us

The Comer Group Hotels is a growing hospitality brand in Ireland, offering fantastic career development opportunities. If you are ready to take the next step in your hospitality career, we would love to hear from you.

Ready to make a difference? Apply now and become part of our vibrant team!