hotel night auditor

THE PARKDALE HOSTELLERIE; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A hospitality establishment in Toronto is seeking a Hotel Night Auditor to manage guest check-ins, resolve issues, and balance cash. This full-time role requires dependability, excellent communication skills, and a college-level education. Candidates must be authorized to work in Canada, and on-site housing options are available.

Benefits

On-site housing options

Variable or compressed work week

Qualifications

• Minimum 3 months to less than 1 year of experience in hospitality or equivalent experience.
• Must be able to handle customer complaints and provide excellent service.
• Ability to perform clerical duties and maintain accurate records.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims effectively.
• Process payments and balance cash at the end of the shift.
• Perform light housekeeping and cleaning duties.
• Provide information about hotel facilities and local attractions.

Skills

Attention to detail

Excellent written communication

Dependability

Flexibility

Judgement

Organized

Reliability

Resourcefulness

Education

College, CEGEP or other non-university certificate or diploma

Tools

Word processing software

Computerized bookkeeping system

Central reservation system (CRS)

Spreadsheet

Internet

Job description

Hotel Night Auditor

Posted on October 07, 2025 by THE PARKDALE HOSTELLERIE

Job Details

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience.

Tasks: Investigate complaints and claims. Register arriving guests and assign rooms. Resolve complaints and claims. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Perform light housekeeping and cleaning duties. Provide customer service.

Computer and Technology Knowledge

• Word processing software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Spreadsheet
• Internet

Work Conditions and Physical Capabilities

• Attention to detail

Personal Suitability

• Dependability
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Resourcefulness

Benefits

• On-site housing options
• Variable or compressed work week

Location and Salary

Location: Toronto, ON M6K 2J2

Salary: $17.2 BIWEEKLY bi-weekly / 30 to 37.5 hours per week + 0.5% commission per load Minimum wage is guaranteed

Employment Terms

• Permanent employment
• Full time
• Evening, Night, Weekend
• Starts as soon as possible

Support for Diversity

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups:

• Supports social and labour market integration of newcomers and/or refugees
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
• Supports newcomers and/or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

Who Can Apply

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.