Hotel Night Auditor

Best Western Plus Drayton Valley; Drayton Valley; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Drayton Valley is seeking a Hotel Night Auditor to manage guest check-ins and reservations, provide customer service, and maintain financial records. The ideal candidate will have a strong attention to detail and experience in customer service. This full-time position offers a salary of $17.00 per hour, with a permanent contract.

Qualifications

• Experience is an asset.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Investigate and resolve complaints and claims.
• Process guests' departures.
• Calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Clerical duties (i.e. faxing, filing, photocopying).
• Answer telephone and relay telephone calls and messages.
• Assist clients/guests with special needs.
• Perform light housekeeping and cleaning duties.
• Provide customer service.

Education

No degree, certificate or diploma

Job description

Overview

Hotel Night Auditor NOC 64314

Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Investigate and resolve complaints and claims
• Process guests' departures
• Calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service

Qualifications

• Education: No degree, certificate or diploma
• Experience is an asset

Compensation

$17.00 per hour

Work Schedule

40 hours per week

Language

Language: English

Terms of Employment

Permanent, Full time

How to apply

• By Email: [e-mail]
• By Mail: 2252 -50 Street, Drayton Valley, AB T7A 0C5
• Marla Wile, General Manager
• Best Western Plus Drayton Valley, Drayton Valley, AB

Expiration

Expiration Date March 16 2026

Source

Source: Hospitality Online