hotel managing supervisor

Travelodge Sydney; Sydney; On-site; CAD 40,000 - 60,000; Full time

Job summary

A hospitality company in Sydney, Canada, seeks a Supervisory Role to coordinate activities and manage a team of 5-10 people. The ideal candidate must have a high school diploma and at least 1 year of supervisory experience. Responsibilities include scheduling, report preparation, and ensuring high-quality customer service. Candidates must possess strong communication skills and an ability to work under pressure. This is an on-site position only.

Qualifications

• 1 year to less than 2 years of supervisory experience is required.
• Work must be completed at the physical location; no option to work remotely.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform same duties as workers supervised.
• Prepare and submit reports.
• Resolve work problems and provide technical advice.

Skills

Attention to detail

Client focus

Dependability

Excellent oral communication

Excellent written communication

Flexibility

Initiative

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
  
  

Supervision

• 5-10 people
  
  

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Overtime required
• Standing for extended periods
• Work under pressure
  
  

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Organized
• Team player
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  
  

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  
  

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
  
  

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
  
  

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  
  

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
  
  

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities