hotel manager

Hotel at the Waldorf; Vancouver; On-site; CAD 60,000 - 85,000; Full time

Job summary

A leading hotel in Vancouver is seeking a management professional to develop and implement operational policies, manage staff, and ensure budget goals are met. The ideal candidate has experience in a fast-paced hotel environment, can handle diverse responsibilities, and is skilled in customer service and staff training.

Qualifications

• Minimum 2 years managerial experience in a hotel setting.
• Capable of handling budgets over $100,000.
• Experience in staff recruitment and training.

Responsibilities

• Develop and enforce policies and procedures for daily operations.
• Supervise and schedule work for 16-20 staff members.
• Negotiate with clients and suppliers for services and materials.

Skills

Staff recruitment

Budget management

Policy development

Client negotiation

Performance reviews

Marketing activities

Inventory management

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Work setting

• Hotel, motel, resort

Budgetary responsibility

• 100,001 - $500,000

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory

Supervision

• 16-20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking