Hotel General Manager

JRoss Recruiters; Toronto; On-site; CAD 130,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned hospitality leader to spearhead the opening of a premier new hotel in Toronto. This role offers a unique opportunity to shape operational strategies and build a top-tier team in a vibrant market. With a focus on delivering exceptional guest experiences and achieving financial goals, the successful candidate will thrive in a dynamic environment, fostering creativity and inclusion. Join a supportive ownership group dedicated to innovation and excellence, and be part of crafting one of the most anticipated hotel openings in the city.

Benefits

Full suite of luxury hotel benefits

Performance-based bonus opportunities

Supportive ownership group

Career-defining opportunity

Qualifications

• 5+ years in executive-level hotel management at luxury properties.
• Experienced in new hotel openings and large-scale property launches.

Responsibilities

• Lead pre-opening phase including recruitment and operational readiness.
• Oversee all operational departments and deliver exceptional guest experiences.

Skills

Executive-level hotel management

New hotel openings

Financial management

Guest experience strategies

PMS and operational systems

Job description

Lead all aspects of the pre-opening phase including team recruitment, systems installation, brand implementation, and operational readiness.

Inspire, mentor, and grow a best-in-class hospitality team.

Oversee all operational departments: rooms, food & beverage, events, guest services, and property maintenance.

Deliver consistently exceptional guest experiences that drive loyalty and reputation.

Manage budgets, forecasting, and full P&L accountability to achieve financial goals.

Build strong vendor and community partnerships to support hotel growth.

Collaborate with ownership and marketing teams to position the hotel successfully in a competitive Toronto market.

Foster a culture of creativity, inclusion, and service excellence.

Requirements

A seasoned hospitality leader with 5+ years in executive-level hotel management (GM/AGM level) at luxury or upscale full-service properties.

Experienced in new hotel openings or large-scale property launches.

An operational powerhouse with a deep understanding of rooms, F&B, events, and guest experience strategies.

Financially astute with a track record of meeting or exceeding revenue goals.

A hands-on, visible leader who inspires teams to deliver at the highest level.

Knowledgeable about the Toronto market and passionate about creating unforgettable experiences.

Tech-savvy with strong PMS and operational systems experience.

Entrepreneurial mindset with the ability to adapt, innovate, and lead through change.

Corporate Culture

Starting salary of $130,000 + performance-based bonus opportunities.

Career-defining opportunity to open and shape a premier new hotel in Toronto.

Full suite of luxury hotel benefits and perks.

Work alongside a supportive ownership group who values leadership, vision, and creativity.

Be part of crafting one of the most anticipated hotel openings in the city.

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