hotel front office manager

Government of Canada - Western; Kamloops; On-site; CAD 60,000 - 80,000; Full time

Job summary

A regional governmental body in Kamloops is seeking a candidate to develop and implement daily operations policies, recruit and supervise staff, and manage budgets. Candidates should have a college diploma and 2 to 3 years of relevant experience. Excellent communication and interpersonal skills are required. This position is based on-site and offers the opportunity to engage directly with clients and staff.

Qualifications

• 2 years to less than 3 years of experience in a relevant field.
• Ability to supervise staff and conduct training sessions.
• Proficiency in negotiating with clients and suppliers.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff, supervise a team of 5-10 people.
• Prepare budgets and monitor revenues and expenses.

Skills

Client focus

Excellent oral communication

Excellent written communication

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Address customers' complaints or concerns
• Establish work schedules

Supervision

• 5-10 people

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player