hotel front desk supervisor

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Address customers' complaints or concerns
• Train staff
• Supervise staff
• Ensure health and safety regulations are followed
• Provide customer service

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses

• First Aid Certificate
• Serving It Right Certificate

Experience and specialization

Computer and technology knowledge

• MS Outlook

Additional information

Security and safety

• Reference required

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Reliability
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Other Benefits

• Learning/training paid by employer
• Team building opportunities
• Travel insurance
• Wellness program