hotel front desk manager

Government of Canada - Western; Maple Ridge; On-site; CAD 50,000 - 70,000; Full time

Job summary

The Government of Canada - Western is seeking a dedicated individual for a managerial position in the hospitality sector in Maple Ridge. This role includes developing policies, supervising staff, and addressing customer concerns. The ideal candidate will have a college diploma and 3-5 years of relevant experience, along with strong oral communication skills. Benefits include free parking and a collaborative work environment.

Benefits

Free parking available

Qualifications

• 3 years to less than 5 years of experience in a relevant field.
• Supervisory experience managing 5-10 people.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff, supervise staff, and conduct performance reviews.
• Negotiate with suppliers and clients for materials and facilities.
• Manage events and organize inventory.

Skills

Excellent oral communication

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Implement marketing activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Manage events
• Organize and maintain inventory

Supervision

• 5-10 people

Additional information Personal suitability

• Excellent oral communication

Benefits Other benefits

• Free parking available