hotel front desk clerk

Employment and Social Development Canada; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality employer in Prince George is seeking a hotel front desk clerk to manage guest registrations and ensure a high level of customer service. The role requires strong communication skills and the ability to handle various tasks including room assignments and information provision. The successful candidate will enjoy a permanent, full-time position with a competitive hourly wage.

Benefits

Relocation costs covered by employer

Equal employment opportunities

Qualifications

• Experience in hospitality is an asset.
• Public transportation is available.
• Ability to work on call or shift work.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Process group arrivals and departures.
• Provide information on hotel facilities.
• Perform light housekeeping and cleaning duties.

Skills

Client focus

Reliability

Team player

Education

No degree, certificate or diploma

Tools

Multi-line switchboard

Job description

Posted onAugust 08, 2025 by a licensed third-party for Employer details Hyatt Place Prince George

To add a job posting to your favourites, you need a Job Bank account. Sign in or sign up now!

hotel front desk clerk

Posted onAugust 08, 2025 by a licensed third-party for Employer details Hyatt Place Prince George

Add to favourites

To add a job posting to your favourites, you need a Job Bank account. Sign in or sign up now!

Sign in Sign up for a Plus account

• Email
• Copy link

Job details

Education: No degree, certificate or diploma. Work setting: Hospitality industry. Hotel, motel, resort. Relocation costs covered by employer. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Multi-line switchboard. Transportation/travel information: Public transportation is available. Personal suitability: Client focus. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: Experience an asset. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers on-the-job training tailored to youth. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

• Location 585 Dominion St Prince George , BC V2L 1T7
• Work location On site
• Salary $ 20.00 HOUR hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Morning, Day, Evening, Night, Weekend, Shift
• Starts as soon as possible
• vacancies 5 vacancies
• Source Job Bank #3373727

• 585 Dominion StPrince George, BCV2L 1T7

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hospitality industry
• Hotel, motel, resort
• Relocation costs covered by employer

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Multi-line switchboard

Additional information

Transportation/travel information

• Public transportation is available

Personal suitability

• Client focus
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-09-07

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Report a problem with this job posting * What’s wrong? This job posting contains incorrect information Inaccurate salary Inaccurate job title Link to full job posting / Expired or closed job posting Email Provide more details: Report potential misuse of Job Bank

Thank you for your help!

You will not receive a reply. For enquiries, please contact us .

• Accommodation and food services
• 1job posting advertised
• Medium-sized business(between 5 and 100 employees)

Sign up for a Plus account to get the most out of your job search and access all the tools available on Job Bank!

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.