hotel front desk clerk

Siesta Motel; Olds; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local hospitality establishment in Olds, Canada is seeking a motivated hospitality staff member. Responsibilities include guest registration, resolving complaints, and managing bookings. The ideal candidate will have a secondary school graduation certificate and strong client focus. This position is on-site at our motel with no remote work options.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Answer telephone and relay telephone calls and messages.

Skills

Client focus

Dependability

Flexibility

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
  
  

Additional information

Personal suitability

• Client focus
• Dependability
• Flexibility
• Organized
• Reliability
• Team player