Hotel Front Desk Clerk

Between Bridges Inn is a premier hotel situated on Canada’s 1 Highway 5 minutes from Geraldton. We have a beautiful licensed restaurant with 19 guest rooms and a separate house with 4 rental suites. We’re looking for an enthusiastic, friendly, team player who can assist with guest check-in and provide excellent customer service.

Duties:

1. Greeting and thanking guests in a sincere, friendly manner.
2. Checking guests in on arrival and out on departure.
3. Posting charges to appropriate guest accounts.
4. Anticipating and addressing guests’ needs, and resolving their problems and complaints.
5. Assisting the reservations manager with taking reservations.
6. Collaborating and communicating with other internal departments to ensure guest satisfaction.
7. Complying with company procedures and safety policies.
8. Performing other required duties such as helping with cleaning and laundry on a daily basis.

Requirements:

1. High school diploma or suitable equivalent.
2. 1+ years front desk agent experience preferred.
3. Outstanding written and verbal communication skills.
4. Team player.
5. Able to stand for extended periods.
6. Available to work shifts, over weekends, and on public holidays.

Job Types: Full-time, Part-time, Permanent