hotel front desk clerk

Employment and Social Development Canada; Banff; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local hotel in Banff is seeking a dedicated hotel front desk clerk. Responsibilities include welcoming guests, managing reservations, and providing local information. Candidates should possess a secondary school diploma and have excellent communication skills. The position offers full-time hours with on-site housing options and additional benefits including free parking and employer-paid training.

Benefits

Free parking available

On-site housing options

Learning/training paid by employer

Team building opportunities

Qualifications

• Experience will be provided for training.
• Must have excellent interpersonal skills.
• Ability to work in a team-oriented environment.

Responsibilities

• Register arriving guests and assign rooms.
• Provide information on hotel facilities and services.
• Process guests' departures and calculate charges.

Skills

Client focus

Attention to detail

Excellent oral communication

Education

Secondary (high) school graduation certificate

Tools

Word processing software

Central reservation system (CRS)

Job description

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Job details

hotel front desk clerk

Posted onAugust 10, 2025 by Employer details A Banff Boutique Inn

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Job details

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Staff accommodation available. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Word processing software. Computerized bookkeeping system. Central reservation system (CRS). Internet. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Initiative. Outgoing. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently a student?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: Will train. Other benefits: Free parking available. Learning/training paid by employer. On-site housing options. Team building opportunities.

• Location Banff , AB T1L 1B7
• Work location On site
• Salary $ 21.00 HOUR hourly / 40 hours per week
• Terms of employment Permanent employment Full time
• Early morning, Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours, Overtime available
• Start date:2025-08-18
• Benefits:Other benefits
• vacancies 1 vacancy
• Source Job Bank #3374227

• Banff, AB

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Staff accommodation available
• Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Word processing software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Internet

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Initiative
• Outgoing

Benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site housing options
• Team building opportunities

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Learn more about this job

Advertised until

2025-08-31

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• Accommodation and food services
• 2job postings advertised
• Medium-sized business(between 5 and 100 employees)

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.