hotel food and beverage service manager

Holiday Inn Express & Suites Waterloo / St. Jacobs; Waterloo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading hospitality company is seeking a Food and Beverage Manager to oversee operations at their Waterloo location. The role involves developing budgets, ensuring compliance with health regulations, and providing exceptional customer service while managing a team. Ideal candidates should possess strong organizational and interpersonal skills, as well as experience in the hospitality industry.

Qualifications

• 1-2 years experience in a supervisory or management role.
• Strong interpersonal skills and customer focus.
• Ability to work in a fast-paced environment and multitask effectively.

Responsibilities

• Develop and manage budget for food and operational supplies.
• Evaluate daily operations and customer service standards.
• Organize inventory and ensure regulatory compliance.

Skills

Client focus

Team player

Organized

Reliability

Ability to multitask

Tools

MS Office

MS Excel

MS Outlook

MS Word

MS PowerPoint

MS Access

Job description

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Computer and technology knowledge

• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 1 year to less than 2 years

Create a job alert for this search