Hotel Director of Housekeeping

Bighornlaw; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hotel in Hamilton is seeking a dedicated Housekeeping Manager to uphold sanitation standards and ensure excellent service for guests. The ideal candidate will lead the housekeeping team, manage supplies and training, and maintain overall cleanliness. This role offers the opportunity to work in a positive environment and develop professional skills in the hospitality industry.

Benefits

Safe and supportive work environment

Opportunities for learning and growth

Open communication culture

Qualifications

• Over 2 years of experience in guest services or hospitality.
• Over 3 years of experience as an executive housekeeper or similar.
• Demonstrates knowledge of sanitation protocols.

Responsibilities

• Lead and train housekeeping staff to exceed cleanliness standards.
• Monitor daily housekeeping operations and equipment condition.
• Manage inventory and budget for cleaning supplies.

Skills

Customer Service

Attention to Detail

Team Leadership

Education

High School Diploma or GED

Job description

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!

Responsibilities

• Adhere to the department budget, oversee inventory, and order cleaning supplies
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs
• Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction

Qualifications

• Over 2 years of experience in guest services or hospitality
• Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
• The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
• Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
• This position requires a high school diploma or GED

Compensation

$18

About Bitterroot River Inn

The Bitterroot River Inn is rated by our guests as the #1 lodging facility in the Bitterroot Valley. We take pride in providing our guests with a clean and friendly hotel. When working at the Bitterroot River Inn, you will be working for one of the premiere management companies.

Our Commitment to our Employees:

• Integrity
• To provide a safe place to work, both mentally and physically.
• To strive to always do what is right.
• To create a drama-free workplace.
• To give each employee the opportunity to learn and grow.
• To encourage 360-degree open and honest communication.
• To demonstrate our care for our employees and their families, as well as our community and environment.