hotel clerk supervisor

Residence Inn Marriott; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A well-known hotel chain in Ottawa is looking for an experienced individual to co-ordinate activities, manage staff, and assist clients, especially those with special needs. Ideal candidates will have a college-level education and 1-2 years of experience in a similar setting. The role demands excellent communication skills and the ability to work well under pressure, offering a permanent position with a full-time schedule.

Benefits

Health care plan

Dental plan

Vision care benefits

Qualifications

• 1-2 years of experience in a similar role.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Assist clients / guests with special needs.
• Hire and train staff in job duties and safety procedures.

Skills

Client focus

Interpersonal skills

Oral communication

Written communication

Flexibility

Initiative

Organized

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tools

MS Outlook

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Hotel, motel, resort

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

• 5-10 people

Computer and technology knowledge

• MS Outlook

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Team player

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Employment terms

• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week