hotel assistant manager

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: 1 year to less than 2 years

Work Setting:

• Staff accommodation available
• Relocation costs covered by employer
• Hotel, motel, resort

Tasks:

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Conduct performance reviews
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Establish work schedules
• Organize and maintain inventory

Supervision:

• More than 20 people

Work Conditions and Physical Capabilities: