Host - The Guild

Oliver & Bonacini Hospitality; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic Hosts to enhance the guest experience at their vibrant restaurant. This role involves managing guest flow, ensuring efficient seating, and creating a welcoming atmosphere. Ideal candidates will have a passion for food and hospitality, strong communication skills, and the ability to thrive in a fast-paced environment. With a commitment to employee well-being and professional growth, this opportunity offers a dynamic workplace where your contributions make a significant impact. Join a team that values attention to detail and exceptional service in a historic setting.

Benefits

Gratuity Sharing

Discounted gym membership

50% Dining Discount

Employee Assistance Program

Employee Referral Program

Training and development opportunities

Health, Dental and Vision benefits

Enhanced Mental Health Coverage

Qualifications

• High attention to detail and ability to multi-task in a fast-paced environment.
• Strong verbal and written communication skills are essential.

Responsibilities

• Warmly greet guests and manage restaurant flow to maximize seating.
• Take and confirm reservations accurately, ensuring guest satisfaction.

Skills

Attention to detail

Calm under pressure

Organizational skills

Verbal communication

Written communication

Multi-tasking

Professional urgency

Standing for long periods

Education

Minimum 1 year restaurant experience

Job description

Company Description

Located in the historic Hudson’s Bay building in downtown Calgary, The Guild is open for all-day dining, drinks and private events. Spanning two floors and featuring one of Calgary’s largest patios, The Guild is a nod to the guildhalls of the past, which served as meeting places for artists and merchants.

*full-time hours available, lunch/afternoon shifts*

What’s in it for you?

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Vision benefits with Enhanced Mental Health Coverage

Job Description

Our Hosts create a positive guest experience! They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. They share with Guests their passion for food, beverage and hospitality. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The Day to Day:

• You warmly greet guests and effectively manage restaurant flow to maximize seating capacity.
• You have a proven ability to make decisions and empower others.
• You take ownership and communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
• You escort guests to their table, engaging them in conversation and seating them accordingly.
• You accurately take and confirm reservations over the phone and in person, modifying guest status in Open Table.
• Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs.
• You are fanatical about cleanliness and so are you.
• Know all table numbers and maintain awareness of which servers are in each section.
• You're a team player and open to other duties as assigned or required.

Qualifications

• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong verbal and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Ability to remain standing for long periods of time
• Minimum 1 year restaurant experience

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

***Full Time and Part Time positions available***