HOST - STEAKHOUSE

Hard Rock Hotels; Ottawa; On-site; CAD 30,000 - 40,000; Full time

Job summary

An exceptional venue in Canada's capital is looking for a Host(ess) to redefine hospitality. You will be the first point of contact for guests, ensuring they feel welcomed and valued. Your role will involve greeting guests, gathering their information, and guiding them to their seats in a lively restaurant atmosphere. This position offers a unique opportunity to work in a vibrant environment filled with music and excitement. Join a team that values diversity and is committed to creating an inclusive workplace culture, where your contributions will make a significant impact on guest experiences.

Qualifications

• Must be at least 19 years of age and have a high school diploma.
• 1 year of work experience in a similar setting is preferred.

Responsibilities

• Greet and welcome guests at the restaurant entrance.
• Obtain guest information and usher them to their seats.
• Promote positive guest and employee relations.

Skills

Guest Relations

Communication Skills

Customer Service

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

The Host(ess) is responsible for serving, welcoming and greeting guests at the restaurant, obtaining information from guests and ushering them to seats, ensuring a positive guest experience in the Council Oak Steaks & Seafood Restaurant.

Essential duties include, but are not limited to:

• Greets guests at the entrance to the restaurant in a positive manner.
• Obtains basic information from guests such as name, number in party, and seating preferences.
• Ushers guests to seat location at a pace that is comfortable for them.
• Promotes positive guest/employee relations.
• Other assignments as directed.

Qualifications

• Must be at least 19 years of age.
• High School diploma or equivalent preferred.
• At least 1 year work experience in a similar setting helpful.
• Computer skills a plus.
• Must be able to stand for long periods of time and work in a loud environment.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest; however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.