HOST/ CASHIER - FINE DINING

PENN Entertainment; Area G (Forster Creek/Mount Assiniboine); On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic and innovative entertainment company that prioritizes fun and career growth. In this role, you will engage with a diverse team and provide exceptional guest service in a fast-paced environment. Your responsibilities will include greeting and seating guests, managing reservations, and ensuring a clean and welcoming atmosphere. With a commitment to employee well-being and development, this position offers a unique opportunity to thrive in the entertainment industry while making a positive impact on guests' experiences. If you are enthusiastic and ready to contribute to a vibrant team, this is the perfect opportunity for you.

Benefits

Day-One Medical Coverage

401(k) Matching

Annual Performance Bonus

Paid Time Off

Qualifications

• Must be at least 17 years of age.
• High school diploma or GED equivalent preferred.
• Excellent guest service and basic math skills required.

Responsibilities

• Provide superior guest service and maintain cleanliness in dining areas.
• Greet and seat guests while managing reservations and seating flow.
• Assist food servers and maintain knowledge of restaurant specials.

Skills

Guest Service Skills

Basic Math Skills

Communication Skills

Education

High School Diploma or GED

Tools

Reservation Management Software

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

1. Responsible for learning and being familiar with all of Cactus Petes room outlets, Host functions, and for being able to answer general questions regarding the property.
2. Maintain a well-groomed, neat and clean appearance according to Cactus Petes Appearance Policy.
3. Anticipate the needs of our guest and respond appropriately with a sense of urgency.
4. Provide superior guest service by positively affecting interactions with guests and team members.
5. Keep entry area clean and organized.
6. Work in cooperation with other service staff to provide a high quality of service.
7. Greet and seat guests at tables according to guest preference and table availability.
8. Inform guests of restaurant specials, feature items and personal favorites.
9. Provide guests with the menus, inform them of the restaurant specials, and featured items.
10. Coordinate with food servers, bus persons and other restaurant staff in providing excellent guest service.
11. Assist food servers and food runners in table maintenance and clean when necessary.
12. Keep reservation system and host area stocked with necessary equipment, forms and supplies.
13. Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
14. Carry out duties with attention to detail, sanitation and safety.
15. Ensure dining and serving areas are set-up and maintained according to our standards of Excellence.
16. Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment.
17. Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
18. Consistent attendance at company/restaurant training programs as they are scheduled.
19. Complete opening, closing and other side duties as assigned by the supervisors.
20. Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
21. Maintain a well-groomed, neat and clean appearance.
22. Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
23. Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
24. Others duties assigned.
25. Greets and seats restaurant guests and controls the flow of seating. This individual is also responsible for answering phones, taking and recording reservations, and managing the Yelp on-line reservations and seating software.

BRING US YOUR BEST.

1. Must be at least 17 years of age.
2. High school diploma or GED equivalent preferred.
3. Must have excellent guest service skills.
4. Must have basic math skills.
5. Able to work varied shifts and hours.
6. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.Follow us.

Equal Opportunity Employer