Host and Food Runner

Sun Peaks Grand Hotel; Sun Peaks; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Hosts & Food Runners for the winter season. This role involves providing exceptional guest service by greeting patrons, delivering food, and ensuring a smooth dining experience. Ideal candidates will be skilled communicators who thrive in a fast-paced environment and are committed to health and safety standards. Join a passionate team at one of Canada's largest ski areas, where you can enjoy the beautiful mountain setting while making a difference in guests' experiences. This position offers a unique opportunity to be part of a vibrant resort culture and enjoy various perks throughout the seasons.

Benefits

Winter/Summer Season Lift, Trail and Golf passes

Employee and Family Assistance Program

Dining discounts

Retail discounts

Friends and family rates

Reciprocal programs with partnering ski areas & hotels

Qualifications

• Skilled communicator and multitasker passionate about guest service.
• Ability to work various shifts including weekends.

Responsibilities

• Greet guests and deliver food while ensuring exceptional service.
• Assist with buffet service and manage in-room dining.

Skills

Knowledge of table reservation software

Serving it Right Certification

Excellent organization skills

Attention to detail

Time management skills

Multitasking ability

Professional telephone etiquette

POS system usage

Tools

OpenTable

TouchBistro

Job description

Careers with Sun Peaks Grand Hotel & Conference Centre

Careers At Sun Peaks Grand Hotel

Current job opportunities are posted here as they become available.

Position: Hosts & Food Runners

Mantles Restaurant and Lounge is looking to hire Hosts & Food Runners for the upcoming winter season. The Host & Food Runners are available for all meal periods and work closely with the serving and bartending team to ensure exceptional guest service. They handle various tasks such as greeting guests, delivering food, clearing tables, and taking take-out or in-room dining orders. During breakfast, they also assist as servers for our buffet. The ideal candidate for this role is a skilled communicator and multitasker passionate about providing excellent service. They prioritize Health & Safety and thrive in the mountain environment.

Compensation Information: $18.75 per hour

Physical Requirement: Medium; Work activities involve handling loads between 10kg and 20kg; predominately in an indoor setting.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

Skills you bring with you:

• Knowledge of table reservation software (OpenTable/TouchBistro).
• Serving it Right Certification (if applicable).
• Must be available to work various shifts, including weekends.
• Excellent organization, attention to detail, and time management skills with the ability to multi-task.
• Assist the restaurant team by running food and drinks to tables, bussing and resetting tables, and helping to greet and seat guests as required.
• Work alongside the serving team to ensure a successful buffet service.
• Answer the telephone professionally to respond to guest enquiries, take food orders either for collection or delivery in-house, and make table reservations.
• Be responsible for the In-Room-Dining service when scheduled, ensuring food and drink are delivered to guest rooms, guests are billed, and quality checked in due time.
• Deliver exceptional guest experience by following the standards of service.
• Use the POS system to send guest orders to the kitchen and bar and to bill guests.

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.