Host - Alchemy

Oliver & Bonacini Hospitality; Edmonton; On-site; CAD 32,000 - 48,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic Hosts to join their dynamic team. This role is pivotal in creating a memorable guest experience by ensuring a warm welcome, managing guest flow, and maintaining a well-organized environment. Ideal candidates will possess strong communication skills, attention to detail, and the ability to thrive under pressure. Join a company that values its employees and offers numerous opportunities for growth, training, and development. If you have a passion for customer service and want to make a lasting impression, this is the perfect opportunity for you!

Benefits

Gratuity Sharing

Discounted Gym Membership

50% Dining Discount

Employee Referral Program

Training and Development Opportunities

Health, Dental and Vision Benefits

Enhanced Mental Health Coverage

Qualifications

• Proven experience in a similar position with strong attention to detail.
• Ability to remain calm under pressure in a fast-paced environment.

Responsibilities

• Create a positive guest experience with proper greetings and efficient management.
• Maintain organized restaurant flow and communicate effectively with staff.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Multi-tasking

Education

High School Diploma

Job description

Company Description

Located on the fifth floor of the JW Marriott hotel in Edmonton’s ICE District, Alchemy features an intimate indoor cocktail bar and lounge, as well as a large heated patio overlooking Rogers Place. Serving up handcrafted libations and next-level bar snacks, Alchemy’s menu is composed of a curated collection of both vintage and modern cocktails, highlighting a mix of classic recipes, traditional techniques, unexpected flavours, and avant-garde accents and textures!

What's in it for you?

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations for you and up to 3 guests
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Vision benefits with Enhanced Mental Health Coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

• You exude a warm and welcoming presence, in person and over the phone, even under the busiest of circumstances.
• You’re confident in your communication with Servers, Bartenders, and Managers to maintain proper guest flow throughout the restaurant.
• You escort guests to their table, engaging them in friendly conversation.
• You’re detail-oriented and accurately take reservations over the phone and in person.
• You understand that first impressions are everything and ensure that the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris.
• You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant.
• Other duties as assigned or required.

Qualifications

• Proven prior experience in a similar position.
• High attention to detail.
• Ability to remain calm under pressure while working in a fast-paced environment.
• Organizational skills and ability to multi-task.
• Strong oral and written communication skills.
• Ability to maintain a level of professional urgency and momentum.
• Minimum 1 year experience in customer service; restaurant experience considered an asset.
• Full availability.

Additional Information

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process.