Host

Boston Pizza International, Inc. (Calgary); Richmond; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Boston Pizza Scholarship Program

Career growth opportunities

Job summary

Boston Pizza International, Inc. invites energetic Hosts/Greeters to welcome guests with a smile and friendly demeanor. You will guide Guests to seating, coordinate with team to manage flow, and ensure each Guest leaves with a positive impression.

The role emphasizes professional, sincere hospitality and adherence to brand standards. This on-site host position supports a warm dining experience and offers opportunities to grow within the restaurant team and beyond, as you contribute to an

Qualifications

• Smiling and friendly demeanor.
• Excellent guest service and professional attitude.
• Clear and effective communication with guests and team.

Responsibilities

• Greet and seat Guests, acknowledging needs and preferences.
• Escort Guests to tables and assist with seating options.
• Thank Guests and ensure a positive first impression.
• Coordinate with team to manage seating and flow of Guests.
• Uphold brand standards and contribute to a safe, welcoming environment.

Skills

Customer service

Communication

Time management

Teamwork

Job description

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Host/Greeter look like?

• As the first impression of the restaurant they are always smiling and happy
• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality', & Boston Pizza's Brand Standards
• Effectively communicates, sharing goals and challenges
• Maintains composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Pay Range: $18.25 - $18.25 CAD Hourly Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!