Host

Highgate; Montrose; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic and innovative hospitality team where your role as a Host is crucial in creating memorable experiences for guests. This position requires a friendly demeanor, excellent communication skills, and a passion for outstanding customer service. You will be the first point of contact, welcoming guests and ensuring they receive the highest level of service. With responsibilities ranging from greeting visitors to maintaining a pristine environment, you will play a key role in embodying the values of hospitality excellence. If you thrive in a fast-paced, team-oriented setting and have a love for the culinary arts, this is the perfect opportunity for you.

Qualifications

• 1-2 years of upscale restaurant & bar experience required.
• Knowledge of service and food and beverage is essential.

Responsibilities

• Welcome guests and ensure responsive, professional service.
• Answer questions about the menu and take reservations.
• Maintain cleanliness of the restaurant entrance.

Skills

Customer Service

Communication

Teamwork

Food and Beverage Knowledge

Education

High School Diploma

Job description

Compensation Type

Hourly

Highgate Hotels

A dynamic new partnership from leading hospitality investment and management company, Highgate, the culinary and creative expertise of Chef Michael Mina, and the hospitality leadership of restaurateur Patric Yumul. Built on decades of innovation, success, and expertise, TableOne is where the brightest minds of the culinary world are setting the table for truly memorable hospitality experiences. We bring together renowned chefs, rising stars, breakthrough mixologists, designers, innovators, and operators to create distinctive new concepts for the world’s leading hotels.

Location

TableOne - Bar Sprezzatura - Kimpton Theta Hotel, New York, NY

Overview

Responsible for initial guest interaction at the door, welcoming all visitors to the restaurant, and setting the tone for their experience. The Host is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting & seating guests, answering phones, directing guests to bar, lounge, or restrooms, and maintaining the flow of service throughout the dining room. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.

Responsibilities

• Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Seat guests to their table with gracious hospitality.
• Answer phones and take reservations.
• Maintain cleanliness of restaurant entrance and workstation.
• Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality.
• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.

Qualifications

• 1-2 years of upscale restaurant & bar experience. Knowledge of service and food and beverage, generally involving at least 1 year of dining room experience and thorough knowledge of fine dining, service procedures and functions.
• Prior experience as a host
• Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
• Food and wine knowledge a plus.
• Pleasant and professional phone demeanor.
• Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code.