Host

KERB; London; On-site; Full time

Job summary

KERB is looking for a Host at Corner Corner in Canada Water, London. This role focuses on delivering exceptional hospitality by engaging with guests, assisting with inquiries, and ensuring a vibrant and welcoming atmosphere. Join a dynamic team dedicated to creating outstanding experiences in a creative environment.

Benefits

Generous F&B discount across KERB food and drinks

Access to Employee Assistance Program

25 days holiday + birthday day off

London Living Wage

Diversity and Inclusion commitment

Qualifications

• Experience in customer-facing roles is advantageous.
• Passion for exceptional hospitality and guest experiences.
• Willing to assist in additional areas when needed.

Responsibilities

• Provide exceptional hospitality and effective communication with guests.
• Assist management to ensure smooth customer flow.
• Collaborate with teams to deliver fantastic events and service.

Skills

Customer experience

Hospitality

Communication

Collaboration

Tools

Design my Night

Job description

WHAT: Host WHEN: ASAP REPORTS TO: Floor Manager LOCATION: Corner Corner (Canada Water), London SALARY: £13.85 ph HOURS: Zero hours

Job Description

Company Overview

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, a food hall in Central London and have developed a growing, successful corporate catering company, KERB Events Limited. We are a food-obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up.

Role Overview

Located in Canada Water and developed as a collaboration between Broadwick Spaces and KERB, Corner Corner is a vibrant space that combines food, music, and community. With a rotating selection of food vendors and immersive cultural programming, Corner Corner is a destination for creativity, connection, and collaboration.

As a Host at KERB CornerCorner, you’ll be at the heart of providing exceptional hospitality, making sure our guests have an amazing time with top-notch service. You’ll also spend your time on the floor engaging in conversation with our guests, taking drink orders, spreading great vibes, and creating unforgettable experiences. You’ll work closely with our collaborative and people-centric management and supervisory team to keep everything running smoothly in both the front and back of the house areas. If you’d like to be part of a dynamic, hard-working but people-centric team, a role as a Host at CornerCorner could be for you!

What You’ll Be Doing

• Maintaining a strong knowledge of the food and beverage offering at KERB CornerCorner and making recommendations to guests based on their preferences.
• Providing exceptional hospitality and ensuring effective communication with Traders and colleagues.
• Handling reservation administration on Collins as required.
• Assisting the management team in ensuring that customer flow in and out of the venue is as smooth as possible.
• Collaborating with all teams within the CornerCorner to deliver fantastic events and service, including bar and floor teams, Traders, Harvest London and external stakeholders.
• Seating and assisting customers with various requests, queries, and complaints/issues, and escalating to a line manager when necessary.
• Taking direction from senior members of the team while also using your judgment to complete tasks effectively and maintain a calm and professional approach in a busy environment.
  
  

What You’ll Bring To KERB

• Previous experience of working in a customer facing role with a strong focus on guest / customer experience and service, Ideally in a high-volume environment but this isn’t essential!
• A passion for ‘Exceptional Hospitality’ and facilitating great guest experiences
• A willingness to rolling up your sleeves and pitch in from time to time on non-designated areas of the business – particularly on site
• Experience of working with Design my Night or other reservation systems desirable
  
  

What You’ll Get By Joining KERB

• Generous F&B discount across KERB food and drinks
• CODE app membership
• Access to Employee Assistance Program (Hospitality Action)
• Perks at Work discounts
• 25 days holiday (excluding bank holidays) + birthday day off
• London Living Wage and Disability Confident Committed employer
• A Best Companies accredited employer
  
  

Diversity & Inclusion

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.

Apply Now

< Back To KERB Careers