Host

Grand Villa Casino; Burnaby; On-site; CAD 30,000 - 60,000; Part time

Job summary

A premier entertainment venue in Burnaby is seeking a Host/Hostess to create a welcoming environment for guests. Responsibilities include managing restaurant flow and ensuring a premium guest experience. Ideal candidates will possess strong customer service skills and experience in hospitality. Competitive hourly wage with flexibility in scheduling and opportunities for advancement are offered.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Exciting, supportive work environment

Discounts on travel, tech, food, beverage, fitness

Development and training opportunities

Qualifications

• Host/hostess experience in the hospitality/food service industry preferred.
• Ability to pull, lift and carry objects up to 30 pounds.

Responsibilities

• Engage with others and provide a premium guest experience.
• Initiate conversations with guests.
• Manage restaurant flow and support servers.

Skills

Customer service skills

Public speaking

Multi-tasking

Cash handling

Teamwork

Education

Serving It Right (BC) / Proserve (Alberta) certificate

World Host / Super Host certificate

Job description

Overview

Job Type: Casual

Hourly Wage: 17.85 per hour

Incoming professionals with relevant casino work experience may be subject to higher wages. Premium for Night Shift (22:00-06:00) = 1.00 per hour.

The Gateway to Your Future: The Host/Hostess position leverages customer service skills to create a welcoming energy from arrival to departure. The hostess manages restaurant flow, processes reservations, plans seating, and supports servers with food and beverage expediting, bussing and cleaning. Gateway offers a stellar benefits package for full-time employees, flexible work/life balance and opportunities to advance across more than 27 locations in Canada.

Benefits

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Engage with others and provide a premium guest experience.
• Are comfortable initiating conversations with guests.
• Know how to have fun on the job and enjoy a public role.
• Can juggle multiple tasks and work well under pressure.
• Benefit from working flexible hours, evenings and weekends.

What You Bring

• Host/hostess experience in the hospitality/food service industry preferred.
• Cash handling experience using POS system or cashier register.
• Tourism, promotion, marketing, entertainment or event training experience preferred.
• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
• World Host / Super Host certificate or other similar customer service programs preferred.
• Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
• Effective public speaking skills and presence.
• Ability to pull, lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.
• Knowledge of specialty food and beverage items.

Why Work With Us?

Gateway celebrates and empowers team members who make it all possible. A career at Gateway means being recognized for your unique contribution and career advancement opportunities across 27 locations. Our employees benefit from ongoing training and leadership programs while working in a dynamic and fun environment.

Get to Know Gateway

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway employs thousands of people and offers a broad range of gaming, dining and hospitality options. For more information, visit www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to respect, integrity, teamwork and exceptional customer service. We are committed to providing an inclusive and barrier-free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.