Hospitality Supervisor

COMPASS GROUP CANADA; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

COMPASS GROUP CANADA recherche un Hospitality Supervisor pour gérer les opérations alimentaires et offrir un service à la clientèle exceptionnel. Le candidat idéal aura de l'expérience en gestion dans l'industrie alimentaire et des compétences solides en supervision pour diriger une équipe. Cette opportunité professionnelle offre un environnement dynamique où vous pouvez croître et contribuer à une équipe diversifiée et engagée.

Qualifications

• Au moins un an d'expérience dans la gestion d'opérations alimentaires et de restauration.
• Connaissances en santé et sécurité au travail.
• Capacité à diriger et motiver le personnel.

Responsibilities

• Gérer les opérations de service au petit-déjeuner et déjeuner.
• Maintenir l'espace de marché Grab and Go.
• Produire des rapports sur les inventaires, les revenus et les coûts alimentaires.

Skills

Operations Management

Customer Service

Communication

Supervisory Skills

Education

FoodSafe Level 1 Certification

Tools

Microsoft Office

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job Summary

The Hospitality Supervisor will be responsible for the management of dining room food operations and market space management.

If you were to come on board as a Hospitality Supervisor, we’d ask you to do the following for us:

• Lead room operations of Breakfast and Lunch service.
• Maintain the Grab and Go market space/pantry and replanish as needed.
• Track and produce reports on weekly inventories, sales revenue, and food cost using internal software such as SIMS, ORBIT and etc as used by the Company for reporting.
• Order weekly inventory
• Communicate positively and enthusiastically to the customers and address their issues promptly.
• Deliver personalized customer service by anticipating guest needs and providing tailored recommendations.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Assist in coordinating events, reservations, or special requests as needed.
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Qualifications:

Think you have what it takes to be our Hospitality Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• At least one year of strong operation food industry/ Dining room/Catering operations management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service and catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office and technically savvy to use internal softwares
• Physical ability to carry out the job.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.