Hospitality Manager: Dining & Resident Experience Lead

Atria Retirement Canada; Brandon; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

PTO

Anniversary rewards

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement savings plan

Tuition reimbursement

Job summary

Atria Senior Living is seeking a Hospitality Manager to oversee a well-maintained community and deliver exceptional service to residents in Brandon, Manitoba. You will direct dining and housekeeping teams, ensure a restaurant-style dining atmosphere, and partner with culinary leadership to keep residents satisfied with meals and services.

The role emphasizes staff development, budget management, and hands-on leadership, with responsibilities including tours, leasing-related activities, and

Qualifications

• Requires High School Diploma or GED.
• Associates degree preferred.
• Two years of front-of-house supervision experience.
• Experience in budgeting, scheduling, and expense management.
• Strong customer service and teamwork skills.

Responsibilities

• Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff.
• Lead Sales while Manager on Duty each week, including tours and lease signing.
• Answer calls promptly in a welcoming and friendly manner.
• Provide timely feedback to the team and performance management.
• Establish and manage labor and supplies budget and expenses.
• Manage schedules to meet resident census and budgets; control overtime.
• Provide high levels of customer service and ensure dining excellence.
• Act as Manager on Duty when the General Manager/Executive Director is not on site.

Skills

Front-of-house supervision

Customer service

Teamwork

Budgeting & scheduling

Education

High School Diploma or GED

Associates degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Atria Senior Living is seeking a Hospitality Manager to oversee a well-maintained community and deliver exceptional service to residents in Brandon, Manitoba. You will direct dining and housekeeping teams, ensure a restaurant-style dining atmosphere, and partner with culinary leadership to keep residents satisfied with meals and services.

The role emphasizes staff development, budget management, and hands-on leadership, with responsibilities including tours, leasing-related activities, and