Hospitality Director

Groupe Compass Quebec ltée.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading food service company in Toronto is seeking a Hospitality Director to ensure exceptional client relationships and guest experiences. Ideal candidates should have at least two years of food service management experience and certifications such as ProServe or Food Safe. The role involves recruiting and leading a team while managing budgets and ensuring compliance with health and safety standards. This position offers the opportunity to grow within a dynamic organization committed to diversity and inclusion.

Benefits

Comprehensive health, vision, and dental care

Mental health and wellness resources

Diverse and inclusive environment

Qualifications

• At least two years of related food service management experience.
• Ability to control food and labor costs effectively.
• Outstanding verbal and written communication skills.

Responsibilities

• Ensure excellent client relationships and guest experience.
• Recruit, train, and lead team of associates.
• Manage reporting for budgets and annual targets.

Skills

Food service management experience

Strong client relationship management

Problem solving skills

Team leadership

Budgeting and costing

Education

ProServe or Food Safe certification

Basic First Aid training

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
  
  

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary

Now, if you were to come on board as our Hospitality Director we’d ask you to do the following for us:

• Ensure excellent client relationships and guest experience with the service and menu options.
• Main point of contact for all clients, guests and Compass upper management
• Recruit, train and lead team of associates to deliver on service commitments and drive a positive guest/client experience
• Lead all phases of food preparation, menu planning and development whilst factoring allergen programs, including expenditures, budgeting, costing and maintaining proper inventory levels.
• Ability to coach and develop associates to achieve career aspirations and goals
• Lead all phases of operation planning including maintenance of proper inventory levels as well as management of physical space
• Responsible for vendor Management – leveraging Compass approved vendors and maintaining strong vendor relations
• Solution focused problem solver who is committed to creating an environment where everyone can thrive
• Strong understanding of catering/event management best practices including but not limited to coordination and execution of events, AV management, management of menus and ordering, etc.
• Strong business acumen with the proven ability to drive financial success of a unit
• Managing and enforcing in-unit programs related to Health & Safety, and People.
• Managing reporting for budgets, annual targets, and ability to strategically identify trends/areas to improve revenue.
  
  

Role

Think you have what it takes to be our Hospitality Director? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• At least two years of related food service management experience
• ProServe, Food Safe or Basic First Aid training is required
• The ability to control food and labour costs.
• Creatively apply trendy food items and presentation to food service operations.
• A strong motivator, mentor and leader with management skills.
• A detail-oriented individual and a strong team player.
• Outstanding client and guest relationship skills.
• Excellent verbal and written communication skills.
• Proficiency with MS suite including but not limited to (Word, Excel, Outlook and PowerPoint)
• Culinary skills would be an asset.
  
  

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.