Hospitality & Arcade Supervisor

The Playscape; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join The Playscape as a Hospitality & Arcade Supervisor, leading a dynamic team in a vibrant entertainment environment. You will enhance guest experiences, manage staff, and execute events while ensuring high operational standards. If you’re passionate about hospitality and entertainment and ready to make a difference, apply now!

Benefits

Supportive culture

Energetic team environment

Dynamic work setting

Qualifications

• 2+ years of management experience in a hospitality setting with arcade/bar/food service.
• Strong leadership and communication skills.
• Flexibility to work weekends, holidays, and extended hours.

Responsibilities

• Lead and support operations staff in daily activities.
• Plan and execute events and parties.
• Ensure operations align with standards and safety procedures.

Skills

Leadership

Communication

Customer Service

Education

Bachelor’s Degree

Job description

Be the Heart of the Action — Join The Playscape as Our Hospitality & Arcade Manager!

Are you a natural leader with a passion for hospitality and entertainment? Step into a key role at The Playscape , Scarborough’s premier gaming and entertainment destination! We’re looking for an experienced and energetic Hospitality & Arcade Supervisor to keep the good times rolling by leading our team, creating unforgettable guest experiences, and running smooth, high-energy operations.

What You’ll Do :

As our Hospitality & Arcade Supervisor , you’ll be the go-to person to make sure everything runs like clockwork—from guest experience to redemption game inventory. You’ll :

Lead and support our amazing operations staff in daily activities

Plan and execute events and parties, that guests rave about

Build lasting relationships with guests, team members, and vendors

Drive revenue through smart marketing and a standout F&B program

Foster a culture of fun, respect, and teamwork across the center

Step in as acting General Manager when needed

Ensure all operations align with company standards, policies, and safety procedures

What You Bring to the Table :

We’re looking for someone who’s not only passionate about service but knows how to lead by example. You should have :

2+ years of management experience in a hospitality setting with an arcade and / or bowling, bar, or food service

A Bachelor’s Degree

Strong leadership and communication skills

A guest-first attitude with top-tier customer service instincts

Flexibility to work weekends, holidays, and extended hours when needed

Who We Are :

At The Playscape , we deliver more than fun—we create unforgettable memories. From action-packed arcades and immersive VR to bowling, parties, and delicious food, our team is at the center of it all. Whether it’s a family outing, a birthday bash, or a corporate team-building night, our guests count on us to deliver an experience they’ll never forget—and you can be a huge part of that!

Why Join Us?

Be part of a growing, energetic team in a one-of-a-kind venue

Work in a dynamic environment where no two days are the same

Enjoy a supportive culture that values innovation, inclusivity, and fun

Ready to Level Up Your Career?

If you’re ready to lead, create, and grow with a company that puts people first— apply now and bring your talent to The Playscape!

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Hospitality Supervisor • Scarborough, ON, Canada