Hospitality and Food Specialist

Schlegel Villages; Kitchener; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading elder care organization in Kitchener is seeking a Hospitality and Food Specialist. This role involves oversight of dining experiences across villages, with a focus on leadership and staff development. The ideal candidate has a background in hospitality management and a passion for improving resident experiences. Competitive salary and opportunities for personal growth are offered.

Benefits

Competitive salary and benefits

Opportunities for growth and development

Education and scholarship assistance

Financial Hardship Support Program

Unique family culture

Qualifications

• Proven leadership experience in hospitality and food.
• Ability to enhance the dining experience while adhering to regulations.
• Passion for developing teams and facilitating positive environments.

Responsibilities

• Provide operational oversight to Hospitality and Food teams.
• Enhance mealtime experiences for residents.
• Support and mentor leaders in dining service.

Skills

Leadership

Customer Service

Critical Thinking

Problem-Solving

Collaboration

Dietary Technology Proficiency

Education

Degree in Nutrition or Hospitality

Canadian Society of Nutrition Management Membership

Red Seal Chef Certification

Tools

Mealsuite

PCC

Job description

Job Details

Description

Schlegel Villages Support Office is located in Kitchener, Ontario. This role provides support to Villages located throughout southern Ontario, and the geographical home base of candidates is flexible, but regular travel will be expected.

You can be you while being a part of our family.

At Schlegel Villages, we are redefining elder care through innovation, village design, and culture change. We believe the key to our success and our residents’ satisfaction is YOU and our teams.

We aim to provide all members of our communities, including team members, with a life-enriching experience. We are family-owned and operated, and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with an emphasis on optimal health and life purpose for each resident”.

We’d love to talk to you about what makes us different.

How Schlegel Villages Supports Our Team Members

You can be you while being part of our Family!

• Competitive salary and benefits;
• Significant opportunities for growth and development: Our leaders come from within;
• Ongoing team member appreciation incentives and generous rewards and recognition;
• Extended health benefits and retirement savings;
• Individualized assistance for team member education and development;
• Loans and scholarships to help our team members realize their potential;
• Financial Hardship Support Program: Wilfred Schlegel Hope Fund;
• A unique family culture: Every person in every village is a branch of our family tree.

Supported by the Senior Director of Hospitality and Food, the Hospitality and Food Specialist will provide operational oversight and mentorship to a dedicated group of Hospitality and Food leadership teams. The primary goal is to enhance the mealtime experience across all dining areas in the Village. They will serve as the first support level for the assigned Village Hospitality and Food Leaders.

To Be Successful In This Role, You Will

• Be an experienced Hospitality and Food leader with proven leadership experience;
• Have the ability to lead through those you support;
• Demonstrate a passion for continually improving the dining experience while following LTC and RHA Acts;
• Have high competency working within dietary technology programs such as Mealsuite, PCC, etc.;
• Be excited to broaden your skills, knowledge, and experience across our full continuum of mealtime experiences.

Assets that would be considered an advantage include:

• A degree in Nutrition, membership in the Canadian Society of Nutrition Management, a Red Seal Chef certification, or a degree in Hospitality;
• A passion for servant leadership, with a focus on growing and developing people and teams;
• Strengths-based leadership skills, utilizing each person’s unique strengths to build trust, show compassion, provide stability, and create hope;
• Effective collaboration skills to foster positive partnerships and teams that support shared accountability and decision-making;
• A willingness to learn and encourage learning in others, demonstrating self-awareness, self-initiative, and growth-oriented mindset;
• Ability to lead change successfully by removing barriers and celebrating successes;
• Critical thinking and problem-solving skills to facilitate decisions and exercise judgment;
• Ability to manage a high volume of competing priorities effectively;
• Ability to work collaboratively across departments to create a team-oriented environment;
• Support for continuous quality improvement initiatives;
• Capability to support applied research projects and knowledge mobilization in partnership with the RIA (Research Institute of Aging).

Schlegel Villages is committed to accommodating individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation during the recruitment process, please speak with the recruiter.