Hospital Service Associate

eTeam; Drummondville; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Hospital Services Worker to ensure the collection and management of various waste containers in healthcare facilities. The role includes travelling between locations, monitoring waste programs, and interacting with healthcare staff. Candidates should have a high school diploma, strong communication skills, and valid transportation for travel between facilities.

Qualifications

• Related experience preferred, especially in customer service.
• Knowledge of computer applications, including spreadsheets and tracking software for KPIs.

Responsibilities

• Travel between healthcare facilities to collect and exchange waste containers.
• Interact with onsite staff and maintain a strict service schedule.
• Manage asset/inventory to minimize stock at locations.

Skills

Strong communication skills

Customer service experience

Ability to work independently

Education

High School diploma or equivalent

Job description

This position will be servicing in the Sorel / Drummondville / Victoriaville / Shawinigan areas.

Schedule: Sorel - Monday am-pm

Complete address: Hopital Ste-Croix, Rue Hériot, Drummondville, QC JB C

Requirements:

• Valid driver’s license
• Reliable transportation

Job Description:

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site collection and exchange of waste containers for various Client programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at scheduled intervals for assigned facilities.

Responsibilities include monitoring, collecting, and exchanging waste containers, interacting professionally with onsite staff, maintaining a strict service schedule, and communicating duty status as scheduled.

Additional duties involve contact with all levels of customer staff—doctors, nurses, patients, hospital leadership—to deliver and collect waste containers, as well as managing asset/inventory to minimize container stock at customer locations.

Minimum Requirements:

• High School diploma or equivalent
• Related experience preferred, especially in customer service
• Strong communication skills and tact
• Possession of a valid driver’s license
• Reliable transportation for travel between facilities
• Ability to work independently
• Knowledge of computer applications, including spreadsheets and tracking software for KPIs

Note: May require immunizations and credentialing based on customer requirements.