Hospice Triage LPN

JSSA; Niagara Falls; On-site; USD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking a compassionate Triage Nurse to assist patients and families during the end-of-life process. This role involves supporting primary nurses and overseeing hospice aides while providing essential administrative support. Join a collaborative team that values work-life balance and offers numerous opportunities for personal and professional development. If you are dedicated to delivering outstanding customer service in a fast-paced environment, this position is perfect for you.

Benefits

Medical, dental, and vision insurance

403(b) retirement savings plan with match

Generous leave and holiday benefits

Work-life balance

Opportunities for personal and professional development

Qualifications

• Must hold an active LPN or RN license to practice in Maryland.
• 3-5 years of experience in a related field is required.

Responsibilities

• Support nurses and doctors with clinical and administrative calls.
• Oversee scheduling and productivity of hospice aides.

Skills

Organizational skills

Time management

Multitasking

Customer service

Flexibility

Education

Active LPN or RN license

3-5 years related experience

Tools

MS Office 365

Electronic Medical Records

Job description

6123 Montrose Rd, North Bethesda, MD 20852, USA Req #621

Tuesday, March 25, 2025

JSSA Hospice is looking for a Triage nurse to assist patients and their families during the end-of-life process.

Responsibilities:

• Support primary nurses and doctors with handling clinical and scheduling/administrative hospice calls regarding patient care
• Oversee the scheduling and productivity of the hospice aides (CNAs/CMTs)
• Provide administrative support in preparing for and during IDG meetings
• Assist with any office administrative tasks as needed
• Attend all required meetings
• Available to work onsite Monday through Friday from 7:30am-4pm
• Able to make filed visits to perform annual and as-needed hospice aide supervisory visits

Qualifications:

• Active LPN or RN license to practice in Maryland
• 3-5 years’ experience performing related work
• Demonstrated organizational and time management skills
• The ability to multitask and work in a fast-paced environment
• Demonstrated flexibility, adaptability, and outstanding customer service skills
• Proficient with MS Office 365 (Teams, Word, Excel) , Electronic Medical Records and other databases
• Familiarity and comfort with hospice medical terminology
• Ability to manage confidential information with sensitivity
• Outstanding phone and in person customer service skills

We offer:

• Salary range $60,000-65,000
• Medical, dental, vision, disability, life and AD&D
• 403(b) retirement savings plan with match
• Generous leave and holiday benefits
• Work-life balance and collaborative team environment
• Many opportunities for personal and professional development
• and much more...

#RNC

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D