Hospice Resident Care Manager Perm Full Time 1.0 FTE

Covenant Living; Calgary; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a compassionate Hospice Resident Care Manager to lead a dedicated team in providing exceptional care at Dulcina Hospice. This role is crucial in ensuring that residents receive quality care, embodying the organization's mission of serving with compassion and respect. You will oversee the management of continuing care services, develop innovative care programs, and support residents and their families during their end-of-life journey. If you are passionate about making a difference in the lives of vulnerable individuals and have a strong background in hospice care, this opportunity is perfect for you.

Benefits

Competitive compensation

Benefits package

Criminal record check support

Qualifications

• Registered with CARNA and 3-5 years of management experience in healthcare.
• Strong leadership and communication skills are essential.

Responsibilities

• Manage and direct continuing care services in a hospice setting.
• Collaborate with interdisciplinary teams to evaluate resident care.

Skills

Problem-solving

Critical thinking

Verbal communication

Written communication

Leadership

Interpersonal skills

Conflict resolution

Organizational skills

Education

Masters Degree in Nursing

Certification in Hospice Palliative Care Nursing

Tools

Microsoft Office Suite

Job description

Hospice Resident Care Manager Perm Full Time 1.0 FTE

St. Marguerite Manor, 110 Evanspark Manor, Calgary, Alberta, Canada Req #1031

Tuesday, January 14, 2025

About the Organization:

Is contributing to a mission-driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision-making? The mission of Covenant Care and Covenant Living is to “continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person – body, mind and soul.”

In fulfillment of this mission, Covenant Care and Covenant Living actively participate in advancing the Covenant Strategic Plan that aspires to:

• Serve – we will strengthen our mission and live our values to meet the needs of those we serve through excellence in care, an engaged team, and wise use of our resources;
• Transform and Grow – We will transform the health system and grow through integration, innovation, and shared learnings to respond to the strengths and needs of our communities, especially those most vulnerable;
• And Contribute – we will leverage our legacy to maximize the strategic contribution of Catholic health care.

Covenant Care is an organization that takes its mission to the heart of everything it does. Our Employees are the key to how our residents feel about their home… you have the ability to be a part of influencing the lives of all those that reside in our environments and create a caring and compassionate environment.

Position Summary:

Covenant Care welcomes all who share a calling to serve those most in need. The position of Resident Care Manager, Dulcina Hospice, will commit to incorporate our Mission, Vision, and our Values, which are Compassion, Collaboration, Respect, Social Justice, Integrity, and Stewardship, and uphold our ethical traditions as foundational aspects in all actions and decision-making.

The Resident Care Manager, reporting to the Site Administrator, is accountable for the overall management and direction of continuing care services. The Resident Care Manager collaborates with other members of the management and interdisciplinary team in order to plan, implement, and evaluate resident care.

This position is responsible for ensuring that residents receive quality care and service according to Covenant Care policies and procedures. Provides support to residents, their family, and visitors during the resident’s end-of-life journey that will enable choice, dignity, privacy, respect, and individuality.

Responsibilities:

The Resident Care Manager of Dulcina Hospice is accountable for the overall management and direction of continuing care services of the 26-bed hospice. The Resident Care Manager collaborates with other members of the management and interdisciplinary team in order to plan, implement, and evaluate resident care in a hospice setting.

This position requires the following:

• Commitment to Covenant Care Mission, Vision, Values
• Ability to coordinate the development of innovative care programs in order to meet the unique and holistic needs of residents
• Strong problem-solving, critical thinking, verbal and written communication skills
• Ability to provide leadership and build relationships within teams
• Management experience with recruitment, retention, coaching, mentoring, and performance development in a unionized environment
• Excellent organizational, interpersonal, and conflict resolution skills
• Ability to remain objective in decision-making with a focus on caring for the whole person – body, mind, and soul
• Commitment to safe, effective, and ethical resident care and work practices
• Ability to respond appropriately within a stressful environment
• Proven reliability and accountability
• Participates in the On-Call Rotation as applicable
• Have an understanding and working knowledge of Service Contracts, Continuing Care Health Service Standards, and Accreditation Standards
• Thorough working knowledge of computer software applications including Microsoft Office
• Direct supervision of care staff
• The Resident Care Manager provides clinical on-call support

Qualifications:

• Registered with CARNA (College and Association of Registered Nurses of Alberta)
• Masters Degree in Nursing or related field preferred
• Certification in Hospice Palliative Care Nursing (i.e., CHPCN from Canadian Nurses Association) or willingness to pursue
• Three to Five (3-5) years of middle or senior management experience in a unionized health care environment, preferably in continuing care services, is required
• Hospice experience required
• Strong interpersonal and communication skills
• Strong leadership skills
• Good understanding of current best practices in palliative and hospice care and ability to integrate them into daily care.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

PLEASE NOTE:

Covenant Care offers a very competitive compensation and benefits package. All employees new to Covenant Care must provide a criminal record check not older than 90 days ahead of your commencement date. Criminal Record Check/Vulnerable Person Screening processing is taking much longer than typical (3 to 4 weeks) and that commencing the process in advance is advisable. Not having your CRC will delay your ability to commence employment. Covenant Care is committed to an inclusive work environment and encourages all qualified individuals to apply. We thank you in advance for applying with Covenant Care.

Only those candidates selected for an interview will be contacted.