Homes of Hope Permanent Housing Case Manager

ROME GROUP; Quebec; On-site; USD 50,000; Full time

Job summary

An established industry player is seeking a compassionate and dedicated Permanent Housing Case Manager to support homeless families in achieving stable housing. This full-time role involves conducting assessments, developing case plans, and providing ongoing support to clients as they transition into permanent housing. The ideal candidate will possess a strong background in human services, excellent communication skills, and a commitment to fostering positive relationships with clients and community resources. Join a mission-driven team where your contributions will make a significant impact on the lives of those in need.

Benefits

14 days paid holidays

Health, Dental, Vision, and Hearing insurance

Company-paid Life Insurance

Voluntary Retirement Fund (403b)

Long Term Disability with buyup option

Qualifications

• Bachelor’s degree in human services field with one-year related work experience.
• Strong communication skills and ability to work with diverse cultures.

Responsibilities

• Conduct intake of applicants and maintain case load according to program policies.
• Provide case management services and connect clients with community resources.
• Maintain client records and perform on-call duties as necessary.

Skills

Communication Skills

Leadership

Organizational Skills

Teamwork

Cultural Competence

Education

Bachelor’s Degree in Human Services

Tools

Computer Skills

Job description

The Salvation Army Midland Division Family Haven Shelter is looking for a Homes of Hope Permanent Housing Case Manager. The individual in this position will be responsible for providing social services to homeless families who are Permanent Housing Program participants to achieve the goals of the Permanent Housing Program.

This is a full-time exempt position, 40 hours per week, $50,000.00 annually.

Location: 10740 Page Ave, Saint Louis, Missouri

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.)

• Conduct timely intake of Permanent Housing Program applicants to ensure relocation from emergency shelter or Transitional Housing to the Permanent Housing Program and to maintain case load according to Permanent Housing Program policies and procedures.
• Provide Permanent Housing Program clients with planned case management services to resolve problems and to maximize clients’ adjustment and functioning.
• Connect Permanent Housing Program clients with neighborhood resources to facilitate integration into the community and achieve positive neighbor relations with permanent housing placements.
• Provide Permanent Housing Program clients with after care services to attain outcomes and sustain housing placements.
• Maintain client and program records.
• Assess applicants at emergency shelters or Transitional Housing.
• Process application documents, and secure application decisions either collaboratively through the Screening Team at Family Haven or the St. Louis County Housing Coordination Board.
• Develop case plans from assessments that guide clients’ participation in Permanent Housing Program to achieve individual and program goals. Implement and revise case plans according to program policies and procedures.
• Deliver services in Permanent Housing Program apartments and office according to case plans and program policies and procedures.
• Network with community services to develop and monitor client services according to case plans and program policies and procedures.
• Enter client and service data in computerized database, collect records in case files, and generate information for the organization according to Permanent Housing Program policies and procedures.
• Perform on-call duties after office hours as necessary.
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers and supervisors.

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor.

Minimum Qualifications

Bachelor’s degree in human services field with one-year related work experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Must be a team player, a self-starter, and perform well with minimum supervision. Commitment to carry out The Salvation Army’s mission is essential. Must have working knowledge of computers. Must have reliable transportation, a valid drivers’ license and pass TSA MVR check.

Knowledge of

Knowledge of The Salvation Army and government, state and community resources are helpful.

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.

Employee Status

Full-Time: Normal work hours will be determined with supervisor.

Benefits

• 14 days paid holidays
• Sick, vacation, personal days, and a floating holiday
• Health, Dental, Vision, and Hearing insurance
• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Pension Fund
• Long Term Disability with buyup option
• Voluntary Retirement Fund (403b)
• Voluntary Aflac products
• Voluntary Short-term Disability
• Other elective benefits