Homelessness Outreach Worker

BC Housing; Victoria; On-site; CAD 64,000 - 76,000; Full time

Job summary

A provincial housing organization is seeking a Homelessness Outreach Worker in Victoria, BC. This role involves connecting with individuals experiencing homelessness, navigating housing systems, and collaborating with various service providers. Ideal candidates will have experience in crisis management and strong communication skills, with a commitment to supporting vulnerable populations. Competitive salary and excellent benefits offered.

Benefits

In-house training

Wellness programs

Recognition programs

Social Club activities

Livegreen incentives

Qualifications

• Experience with individuals facing homelessness and poverty.
• Progressive experience with physical, mental, or psychological disabilities.
• Experience liaising with various housing providers.

Responsibilities

• Connect with individuals experiencing homelessness.
• Collaborate with shelters and service agencies.
• Support communities to minimize and resolve encampments.

Skills

Crisis management

Communication skills

De-escalation techniques

Empathy

Negotiation

Education

High School diploma

Post-secondary courses in social housing or related fields

Tools

MS Office

Job description

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Position Summary

HOMELESSNESS OUTREACH WORKER

Job ID : 6429

REGULAR / FULL-TIME

Location : VICTORIA, BC

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities :

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.

HOMELESSNESS OUTREACH WORKER :

Salary Range: $64,991.02 - $75,143.40 Annually

Position Summary

Reporting to the Coordinated Access and Assessment Manager, the Homelessness Outreach Worker connects with people experiencing homelessness or at risk of becoming homeless in community locations. They assist individuals to navigate housing and related support systems.

The incumbent collaborates with shelters, supportive housing providers, and homelessness service agencies to ensure an integrated system of supports and services. As a core member of the multidisciplinary regional homelessness and encampment response team (HEART), the position supports communities to prevent, minimize, and resolve encampments and respond to homelessness through coordination and rapid support for individuals outdoors.

Candidate Profile

The successful candidate will have the following qualifications:

Education & Experience:

• High School diploma plus completion of post-secondary courses in social housing, community development, mental health, trauma counselling, or other relevant disciplines.
• Considerable progressive experience working with individuals experiencing homelessness and poverty, especially those with physical, mental, or psychological disabilities, and substance use challenges.
• Experience liaising with government, private, and community-based housing providers, and working with diverse socio-economic and cultural backgrounds.
• Some experience with crisis management and de-escalation techniques.
• Or an equivalent combination of education, training, and experience acceptable to the employer.
• Tier 4 Criminal Record Check required.

Knowledge, Skills, and Abilities:

• Knowledge of causes of homelessness, mental illness, and addiction.
• Understanding of the importance of cultural and community connections in supporting individuals to improve well-being and exit homelessness.
• Lived experience or understanding of impacts of residential schools, trauma, and abuse.
• Knowledge of housing service providers.
• De-escalation, negotiation, and conflict resolution skills.
• Understanding of holistic wellness and healing initiatives.
• Excellent verbal and written communication skills.
• Proficiency in MS Office and other software.
• Empathy, confidentiality, and sensitivity when engaging with diverse individuals.
• Ability to develop partnerships with community service providers.
• Willingness to learn about BC Housing programs and services.
• Ability to build trusting relationships with individuals facing homelessness.
• Ability to travel, work evenings and weekends, with a valid Class 5 BC driver’s license and access to a vehicle.
• Successful applicants must pass a criminal record check and maintain security clearance.

Indigenous candidates are encouraged to contact [e-mail] to discuss recruitment and workplace considerations.

How to Apply :

Submit a combined cover letter and resume through the online application system at www.bchousing.org/careers. Your cover letter should clearly demonstrate how you meet the qualifications. Complete the required questionnaire as part of the application process.

For accommodations during the process, contact [e-mail].

We welcome applications from diverse backgrounds and are committed to an inclusive, barrier-free hiring process.

Apply now at www.bchousing.org/careers