Home Visitation Program Supervisor / Family Support Worker

Bridges Family Programs Associaiton of Southeastern Alberta; Medicine Hat; On-site; CAD 55,000 - 57,000; Full time

Job summary

A community support organization in Medicine Hat is seeking a Family Support Coordinator. This role involves overseeing the Home Visitation Program, supervising staff, and ensuring effective family support. The ideal candidate will have a Degree in a Human Service Field and strong leadership skills. The organization offers a supportive work environment, benefits including paid vacation and professional development opportunities, with a salary range of $55,432 - $56,503 per year.

Benefits

Casual dress

Dental care

Disability insurance

Employee assistance program

Flexible schedule

Paid time off

Qualifications

• 3 years related experience in a Human Service Field.
• Experience in family support practice.
• Clear Child Intervention Record Check.

Responsibilities

• Overall coordination and supervision of the HVP program.
• Directly supervise HVP Family Support Workers.
• Monitor and compile program statistics.

Skills

Knowledge of child/youth development

Interpersonal skills

Communication skills

Leadership skills

Organizational skills

Education

Degree or Diploma in a related Human Service Field

Job description

Overview

HVP is an early intervention initiative made possible through a partnership with the Government of Alberta Family Resource Network and the Public Health Agency of Canada. HVP is designed to support families in providing a nurturing, stimulating and safe environment for their child(ren). It promotes positive parent-child interaction and healthy child growth and development; increases family's knowledge and usage of community supports; and improves parent's ability to identify what their needs are and develop skills and confidence in managing their lives. Please refer to for more information about this impactful program

Key responsibilities

• Overall coordination and supervision of the HVP program
• Directly supervise HVP Family Support Workers (FSW) including recruitment, hiring and orientation of staff, providing regular individualized supervision and training opportunities, and managing FSW caseloads
• Facilitate review and implementation of work and quality improvement plans
• Monitor and compile program statistics and complete required monthly, quarterly and annual reporting
• Facilitate annual program evaluation
• Maintain program records including personnel files, program participant files, program evaluation, etc.
• Maintain a trusting, supportive relationship with families by providing information and support through regular home visits, meetings, phone calls, case conferences, etc.
• Utilize a family-centered, strength-based and solution focused approach, to assist families in developing goals.
• Provide information on parent-child interaction, child development, mental health, childhood attachment, the dynamics of child abuse / neglect and other related information, to teach positive parenting and promote independence and a healthy environment for the family.
• Assist individuals in accessing community resources.
• Complete child developmental assessments.
• Act as a representative for Home Visitation Programs on committees and at community activities.
• Participate in association and program promotion activities.

Qualifications

Degree or Diploma in a related Human Service Field, and 3 years related experience in a Human Service Field;

Experience in family support practice;

• Knowledge of child / youth development, childhood attachment, positive parenting, mental health and addiction, and family violence preferred;
• Strong interpersonal, leadership, verbal and written communication, organization and administrative skills;
• Demonstrated competence in personnel supervision;
• Experience working with computers, email, virtual technology and internet;
• Clear Child Intervention Record Check;
• Clear Criminal Records Check;
• Daily use of a reliable, insured vehicle and a valid Driver's License and vehicle registration
• Vehicle insurance, a minimum of $1,000,000 coverage to include use as a requirement of employment; and
• An acceptable driving record verified by Driver's Abstract.

The position is 40 hours per week. The work week is generally Monday to Friday, with day and evening work required. The starting date will be in September. The wage for this position is $55,432 - $56,503 per year, depending on education and experience.

We offer a great team, a positive working environment, flexibility, professional development training, 3 weeks of paid vacation per year, paid personal leave days, employee benefits and a great work-life balance

Application deadline is September 5, 2025 at 4:30 pm. If you have a desire to work with families and our team and want to make a difference, please email your current resume with 2 references and a cover letter to: attention Caitlin Hok.

Successful applicants are required to provide a clear Criminal Records with Vulnerable Sector check completed through the Medicine Hat Police Dept. or RCMP, Child Intervention Records Check and a Drivers Abstract. It is highly encouraged you apply for these checks and have them available during the interview process.

We look forward to meeting you

Job Type: Full-time

Pay: $55,432.00-$56,503.00 per year

Benefits

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Mileage reimbursement
• Paid time off
• RRSP match
• Vision care
• Work from home

Work Location: In person