Home Oxygen Delivery Representative

ProResp, Inc; Greater Sudbury; On-site; CAD 65,815,000 - 73,874,000; Full time

Benefits offered by this job

Full time employment

Paid overtime

On-call pay

On-call standby hours

Completion bonus

Company vehicle and smartphone

Job summary

ProResp, Inc is seeking a Service Delivery Representative in Sudbury/Espanola for a full-time contract role. You will deliver and maintain oxygen equipment across a local region, interact with patients, and ensure high-quality service within a structured schedule.

The role requires a valid G license, ability to lift up to 60 lbs, and training in home oxygen. A pre-employment assessment and background checks are part of the process.

Qualifications

• G class license with clean driving record.
• Ability to work in a physically demanding environment (lift up to 60 lbs).
• Willingness to undergo background checks and training.

Responsibilities

• Delivery and maintenance of oxygen equipment.
• Vehicle inspections and loading per safety requirements.
• Set up equipment for new clients and deliver to existing clients.
• Provide exemplary client care and respond to daily schedule and on-demand needs.
• Instruct clients on equipment operation and safety procedures.

Skills

Valid G Driver's License

Safety-conscious

Excellent customer service

Education

Secondary school graduate

Job description

Service Delivery Representative
Location: ProResp Sudbury/Espanola
Full time contract position:37.5hrs/week (Monday - Friday 9:00am-5:00pm + rotational on-call)
Starting Base Rate:$24.50 - $27.50/hr

We are recruiting to fill an existing vacancy for a Service Delivery Representative. As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and maintenance of oxygen related equipment in and around a geographical region. In this role, you are a vital representative of our services in the community interacting directly with our patients and customers. Candidates must be willing to undergo training in home oxygen and TDG (Transportation of Dangerous Goods) and be agreeable to participate in applicable background checks as a condition of employment.

What We Offer:

• Full time, reliable employment with consistent hours
• Paid overtime, paid on-call hours, paid on-call stand by hours
• Completion bonus included upon fulfillmentof the contract
• Providing a voice in employee surveys and open-door dialogue at all levels of leadership
• Smart Phone and Company Vehicle provided for work including all related expenses (insurance, gas, maintenance, snow tires, etc).
• A positive, ethical, and socially inclusive work environment that is supportive of professional development
• Challenging careers that impact patient care and the opportunity to learn constantly

Your Responsibilities:

• Delivery and maintenance of oxygen and oxygen related equipment
• Vehicle maintenance and inspections before and after use, compliance with policies and procedures and highway rules and regulations
• Ensures correct loading of the vehicle by identifying product requirements for the day and loading product materials with compliance to safety and legislative requirements
• Set up of equipment for new oxygen clients and delivery to existing clients
• Exemplary client care; interacting with patients to ensure their needs are being met, providing top quality service according to a daily schedule as well as accommodating unanticipated needs.
• Instruct clients in equipment operation and safety procedures
• Appropriately complete necessary documentation as required
• Undergoing required training for the delivery and maintenance of oxygen equipment.

Role Requirements:

• Valid G Driver's License with satisfactory driving record. Candidates under 25 years of age, and/or with less than 3 years G class driving experience, will be required to provide Driver’s License History and Driver Experience Letter in order to meet insurance requirements.
• Proven ability to work safely in a physically demanding environment, i.e., lifting up to 60 lbs on a regular basis, pushing and manipulating weights up to 100lbs. The nature of this role requires that you successfully complete a pre-placement Functional Assessment test as a condition of employment to ensure that you can meet these essential duties of the role.
• Up-to-date and ongoing satisfactory vulnerable sector screening required.
• Clean shaven where a respirator seals to the skin of the face or neck when the use of a N95 respirator is required during the course of duties for worker protection.
• Exceptional customer service skills and ability to interact with patients

Education:

Secondary school graduate at minimum.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at 519-686-2615.

To learn more about our company, visit our website at www.proresp.com.