Home Healthcare Specialist

Shoppers Drug Mart; Saint John; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading health and beauty retailer as a Home Health Care department manager. This role focuses on customer service and inventory management while working closely with healthcare professionals. Ideal candidates have a healthcare background and experience in retail, contributing to the community's health needs.

Benefits

Purchase discount

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Experience in a healthcare setting with knowledge of bracing, mobility aids, and medical supplies.
• Previous retail experience including purchasing, loss prevention, and inventory control.
• Ability to lift up to 50 lbs.

Responsibilities

• Manage overall Home Health Care department performance.
• Develop and maintain relationships with multiple clinics.
• Ensure products are in stock through proactive inventory planning.

Skills

Customer service

Inventory control

Healthcare knowledge

Education

Healthcare background

Nursing students encouraged

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

• Responsible for managing overall Home Health Care department performance.
• Works with other team members to achieve department objectives while embracing all Shoppers Drug Mart policies, procedures, and standards.

JOB REQUIREMENTS:

• Healthcare background ideal
• Nursing students or other healthcare students encouraged to apply

DUTIES/RESPONSIBILITIES:

Develop and maintain relationships with multiple clinics within the hospital, including (but not limited to) orthopedics, vascular, physiotherapy, and plastics.

Successful candidates will provide customer service in areas including but not limited to:

• Bracing and support products
• Mobility aids (walkers, canes, crutches, etc.)
• Compression garments (hosiery, post-surgical bras, etc.)
• Medical supplies (wound care, ostomy, enteral nutrition, etc.)
• Ensure products are in stock through proactive inventory planning and best practices.
• Inventory control, ordering, price adjustments, damages, and returns.

QUALIFICATIONS/EXPERIENCE:

• Experience in a healthcare setting with knowledge of bracing, mobility aids, and medical supplies.
• Previous retail experience (including purchasing, loss prevention, inventory control, and people management) is an asset.

PHYSICAL REQUIREMENTS:

• Ability to lift up to 50 lbs.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you'll work for a local business owner while benefiting from a national brand. Enjoy a purchase discount, flexible schedules, competitive pay, and online learning through Academy. Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network value Canada's diversity, reflecting it in their products, hiring, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe in doing the right thing by complying with laws, which is part of our Code of Conduct—reinforcing expectations from our customers and stakeholders.