Home Care Scheduling Clerk

Interlake-Eastern Regional Health Authority; Selkirk; On-site; CAD 28,000 - 34,000; Part time

Job summary

The Home Care Scheduling Clerk role at Interlake-Eastern Regional Health Authority, Selkirk, Manitoba, supports the Clinical Team Manager by coordinating scheduling for Home Care clients and staff. This position requires Grade 12, strong computer skills, and experience with scheduling tools such as Procura.

Preference is given to Procura-trained applicants. The role demands effective communication, cultural awareness, and the ability to work independently or as part of a team, with coverage

Qualifications

• Completion of Grade 12 education required.
• Procura training preferred.
• Minimum 1 year scheduling experience, preferably in a unionized environment using electronic scheduling tools.
• Demonstrated cultural awareness and sensitivity.
• Strong keyboarding and computer skills.
• Good office practices and basic equipment use.
• Excellent communication skills (oral and written).
• Strong organizational skills and customer service orientation.
• Ability to work independently or as part of a team.

Responsibilities

• Coordinate and maintain scheduling for Home Care clients and staff.
• Collaborate with Home Care Resource Coordinators and Case Coordinators.
• Operate within the structure of the Interlake-Eastern Regional Health Authority mission and values.
• Meet tight deadlines and manage competing priorities in a time-sensitive environment.

Skills

Scheduling

Organization

Customer service

Communication (oral & written)

Time management

Teamwork

Critical thinking

Education

Grade 12 education

Procura training

Tools

Procura

Electronic scheduling tools

Job description

Requisition ID: 414163

Position Number: CLK3SELHCSCHED_30

City: Selkirk

Employer: Interlake-Eastern Regional Health Authority

Site: Interlake-Eastern Regional Health Authority - Interlake Eastren Health Services

Department / Unit: Home Care

Job Stream: Clinical Support

Union: MGEU

Anticipated Start Date - End Date: 10/26/2026 - 01/01/2027

FTE: 0.60

Anticipated Shift: Days; Evenings; Weekends

Salary: As per collective agreement

The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation.

Position Summary

The Home Care Scheduling Clerk works under the supervision of the Clinical Team Manager – Home Care performing various office functions including coordinating and maintaining scheduling for the Home Care clients and staff. The Home Care Scheduling Clerk collaborates with the Home Care Resource Coordinators and Case Coordinators functioning as an integral part of the health care team. The position of Home Care Scheduling Clerk functions in a manner consistent with, and supports the Mission, Vision and Values of the Interlake-Eastern Regional Health Authority.

Qualifications

• Completion of Grade 12 education required.
• Preference will be given to Procura trained applicants.
• Minimum 1 year years scheduling staff, preferably in a unionized environment and utilizing electronic scheduling tools.
• Demonstrated knowledge and understanding of cultural diversity as it related to clients and staff.
• Recent Home Care Experience Preferred.
• Intermediate keyboarding and computer skills.
• General understanding of office practices and procedures and use of office equipment (computer, fax, etc.).
• Effective oral and written communication skills.
• Strong organizational skills.
• Excellent customer service skills.
• Ability to establish and maintain effective interpersonal working relationships.
• Ability to apply critical thinking.
• Ability to work both independently with minimum supervision and as a team member.
• Physical and mental health to meet the demands of the job.
• Ability to meet tight deadlines and work in a time sensitive environment, managing competing priorities.
• Completes and maintains a satisfactory pre-employment security check.
• Satisfactory employment record.
• Internal applicants must include a current resume with application upon change of department, site, program and or classification.
• As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.

The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.

Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.

The Interlake-Eastern Regional Health Authority values and supports employment equity and workplace diversity and encourages all qualified individuals to apply.

Accessibility accommodations are available on request for candidates taking part in all aspects of the selection.