Home Care Resource Coordinator

Prairie Mountain Health; Roblin; On-site; CAD 65,000 - 90,000; Full time

Job summary

Prairie Mountain Health in Manitoba is seeking a Home Care Resource Coordinator to coordinate direct service staff within the Home Care Program. The incumbent is responsible for recruitment, orientation, supervision and evaluation of Home Care Attendants and Home Support Workers, with regular office hours and afterhours supervision as required.

You will maintain staffing pools by geography, arrange required education for workers, and ensure payroll duties are completed.

Qualifications

• Successful completion of an approved course of training as a Health Care Aide, RN, LPN or RPN.
• Two (2) years experience supervising in a unionized environment and human resources in the delivery of service to clients.
• Other combination of education and experience may be considered.

Responsibilities

• Maintains an adequate pool of Direct Service Workers for each geographical area assigned.
• Provides and arranges education for Direct Service Workers as required.
• Supports Direct Service Workers to obtain all required education and maintains an appropriate education list.
• Responsible for Direct Service Workers Payroll as required.
• Collaborates with the interdisciplinary team as needed.
• Maintains clinical documentation and standards as required.
• Provides staff meetings and information sessions for DSS.
• Maintains staff listings and information in EHCR and QHR.
• Maintains staff service requirements and education competencies in EHCR.
• Acts in accordance with Home Care Policies and Procedures.
• Provides Direct Service Workers the required documentation/assigned information in order to perform their tasks and duties.
• Maintains Home Care client information in accordance with established guidelines.
• Has a working knowledge of all applicable Collective Agreements.
• Responds to calls from employees and clients.
• Authorizes Requests for Leave, including vacation.
• Completes and submits all required HR and Payroll paperwork for all Direct Service Workers.

Skills

Leadership

Written and oral communication

Prioritization

Organizational skills

Decision making

Problem solving

Independent judgment

Cultural sensitivity

Confidentiality

Education

Health Care Aide / RN / LPN / RPN training

Other education + experience combinations considered

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

• Successful completion of an approved course of training as a Health Care Aide, RN, LPN or RPN
• Two (2) years experience supervising in a unionized environment and human resources in the delivery of service to clients
• Other combination of education and experience may be considered
• Province of Manitoba Class 5 Drivers License and access to a personal vehicle to provide service within Prairie Mountain Health
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
• Demonstrated leadership
• Demonstrated written and oral communication skills
• Ability to prioritize in a changing environment
• Strong organizational, decision making and problem solving skills
• Ability to display independent judgment
• Ability to respect and promote a culturally diverse population
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis

Qualifications

• Successful completion of an approved course of training as a Health Care Aide, RN, LPN or RPN
• Two (2) years experience supervising in a unionized environment and human resources in the delivery of service to clients
• Other combination of education and experience may be considered
• Province of Manitoba Class 5 Drivers License and access to a personal vehicle to provide service within Prairie Mountain Health
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
• Demonstrated leadership
• Demonstrated written and oral communication skills
• Ability to prioritize in a changing environment
• Strong organizational, decision making and problem solving skills
• Ability to display independent judgment
• Ability to respect and promote a culturally diverse population
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis

Position Summary

The Home Care Resource Coordinator is responsible for the coordination of direct service staff within the Home Care Program. The incumbent is responsible for the recruitment, orientation, supervision, and evaluation of Home Care Attendants and Home Support Workers. The incumbent provides services within regular office hours and afterhours hours as required for staff supervision.

Responsibilities

Overview:

Resource Management

• Maintains an adequate pool of Direct Service Workers for each geographical area assigned.
• Provides and arranges education for Direct Service Workers as required.
• Supports Direct Service Workers to obtain all required education and maintains an appropriate education list.
• Responsible for Direct Service Workers Payroll as required.
• Collaborates with the interdisciplinary team as needed.
• Maintains clinical documentation and standards as required.
• Provides staff meetings and information sessions for DSS
• Maintains staff listings and information in EHCR and QHR
• Maintains staff service requirements and education competencies in EHCR
• Acts in accordance with Home Care Policies and Procedures
• Provides Direct Service Workers the required documentation/assigned information in order to perform their tasks and duties
• Maintains Home Care client information in accordance with established guidelines
• Has a working knowledge of all applicable Collective Agreements.
• Responds to calls from employees and clients
• Authorizes Requests for Leave, including vacation
• Completes and submits all required HR and Payroll paperwork for all Direct Service Workers

Recruitment

• Identifies resource needs and seeks out potential applicants through approved recruitment methods.
• Screens, interviews, and selects direct service staff using standardized selection process. Notifies applicant of employment decision and completes appropriate employment documentation.

Orientation

• Provides orientation to program, employment conditions, position responsibilities, and administration of Home Care Direct Service Staff.
• Facilitates staff participation in Regional and Clinical orientation, as applicable

Administration

• Maintains employee personnel files as per guidelines.
• Maintains documentation that provides evidence of appropriate application of collective agreements.
• Submits reports and statistics as required.
• Supports the provision of the collective agreement related processes are met with direct service staff including but not limited to workers compensation, sick leave, pension plan, seniority lists etc.
• Completes all required documentation as per PMH regional and Home Care polic

Employee Supervision and Evaluation

• Provides ongoing direction, on-site visits, staff meetings, and case conferences
• Identifies, resolves, and documents problems related to standards of performance.
• Conducts formal performance conversations
• Identifies learning/resource needs of direct service staff and organizes learning plans to meet these needs

Other duties as assigned.