Home Area Assistant (Paul Woo Long Term Care Centre)

Mon Sheong; Whitchurch-Stouffville; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading care facility is seeking an administrative support person to enhance the quality of life for residents. You will assist with admissions, provide meal support, and ensure a welcoming environment. Qualified candidates will have a Grade 12 education and experience in Long Term Care, complemented by strong communication and organizational skills.

Qualifications

• At least one year experience working in a Long Term Care Facility.
• Proficiency in English; Cantonese and Mandarin are assets.
• Genuine interest in caring for the elderly and disabled.

Responsibilities

• Maintain and check personal items in residents’ rooms.
• Assist in new admissions and discharges.
• Greet and welcome new residents.

Skills

Communication

Interpersonal skills

Organizational skills

Conflict management

Education

Grade 12 certificate

Job description

The incumbent provides administrative support including but not limited to, reception and non-care related support to the designated unit. Assists in maintaining a safe and secure environment for residents, visitors and other staff members.

Responsibilities

• Maintain and check all personal items in resident’s room are properly labelled.
• Assist in new admissions and discharge.
• Put together chart for new admissions.
• Greet and welcome new residents.
• Receive incoming phone calls, answer inquiries, receive and direct visitors within the designated Home unit.
• Effective communicates and interacts with residents, family members, visitors, staff and volunteers in a courteous and professional manner.
• Provide assistance to residents during meal time.
• Porter residents to activities or meals.
• Assist with distribution of snacks.
• Record ADL Fridge temperature.
• Keep record, replenish, and order supplies (e.g. stationary, diaper, PPE, etc.) for the designated Home unit.
• Understand and follow all health and safety policies and procedures. Work safely to reduce the risk of injury to self, other staff members and residents. Promptly reports all actual or potential hazardous situations or injuries to immediate supervisor.
• Maintains confidentiality of residents’ personal information.
• Good understanding of infection control practices.
• Attend in-service education sessions, staff meetings, and workshops as directed by immediate supervisor.
• Identify and document building/equipment breakdowns in maintenance log.
• Any other duties may be assigned from time to time.

Qualifications

• Grade 12 certificate.
• At least one-year experience working in Long Term Care Facility.
• Adhere to professional competencies, i.e. caring and respectful behavior, strong communication and interpersonal skills, good typing skills, conflict management skills and organizational skills.
• Demonstrate core competencies i.e. customer services, continuous improvement, initiatives, and team player.
• Proficiency in oral and written English.
• Cultural sensitivity and ability to speak Cantonese and Mandarin in addition to English would be an asset.
• Genuine interest in caring for the elderly and the disabled.

Note: We thank all candidates for their interests. However, only those selected for interviews will be contacted. No phone calls please.

Disclaimer:Mon Sheong Foundation is an equal opportunity employer and is committed to providing employment accommodation in accordance with theOntario Human Rights Codeand theAccessibility for Ontarians with Disabilities Act.If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.