Hollister Co. - Assistant Manager, Metropolis at Metrotown

Hollister Co. Stores; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in retail is seeking an Assistant Manager who will be responsible for driving sales and ensuring exemplary customer service. This role involves overseeing daily operations, managing staff, and contributing to a positive workplace culture. Candidates should possess a degree or relevant experience and demonstrate skills in problem-solving and communication. A commitment to inclusivity and diversity is paramount in this dynamic environment.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Qualifications

• Bachelor’s degree or one year supervisory experience in a customer-facing role.
• Strong problem-solving and communication skills required.
• Fashion interest and knowledge are important.

Responsibilities

• Drive customer service and store operations effectively.
• Oversee daily store operations including staffing and payroll management.
• Lead training and development initiatives for staff.

Skills

Problem-solving

Interpersonal skills

Communication

Adaptability

Multi-tasking

Fashion Interest

Education

Bachelor’s degree

One year of supervisory experience

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast-paced and challenging environment
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi-Tasking
• Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :

• QuarterlyIncentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity / Affirmative Action employer

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